Hi! I see you're having trouble logging into SwiftScan AI Document Scanner. Let's get that sorted out. Could you share a bit more about what’s happening when you try to log on? For example, are you seeing any error messages, or does the app just not respond? Also, are you logging in with an email and password or using a social login like Google or Apple ID? This info will help me guide you better.

No response from enter 4 number code

Thanks for letting me know that the 4-digit code entry isn't responding. Let’s try a few things to get this fixed on your Mac running OS X 10.15.7.

1. First, please make sure the SwiftScan app is fully updated to its latest version. Sometimes older versions can have bugs affecting login or code entry.

2. Try quitting the app completely and then reopening it. To do this on your Mac, click on SwiftScan in the menu bar and select "Quit SwiftScan." Then launch it again.

3. Ensure your keyboard is working properly by typing in another app like Notes or TextEdit. Sometimes keyboard input issues can cause no response in the code field.

4. If that doesn't work, I recommend reinstalling SwiftScan:
- Delete the app from your Applications folder.
- Download and reinstall it fresh from the official source. This can clear potential corrupted files.

5. Also, check your internet connection since the code entry might require server validation.

If after these steps the code field still does not accept input, please let me know. We can then try checking for any app-specific settings or account issues, or escalate to our support team at [email protected] for further help.

Are you able to try these steps?

cant log on