[GloryFit] Gloryfit losing connection with bluetooth (phone)

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Ralph Smith
1 year ago In GloryFit
Gloryfit losing connection with bluetooth (phone)

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Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

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1 year ago

If you are experiencing frequent Bluetooth connection issues with your GloryFit device and your phone, follow these steps to troubleshoot and resolve the problem effectively:

1. Check Bluetooth Settings
- Open the Settings app on your phone.
- Navigate to Connected Devices and select Bluetooth. Ensure that Bluetooth is turned on. If it’s already on, toggle it off and back on. - learn more

2. Verify App Permissions
- Within the Settings app, find Apps.
- Locate and select GloryFit.
- Go to Permissions and ensure that all necessary permissions are granted for proper functionality, particularly location access as it may affect Bluetooth connectivity. - learn more

3. Clear App Data
- Open Settings and navigate to Apps again.
- Find GloryFit and select it.
- Go to Storage and then select Clear Data. This can help reset any potential glitches in the app. - learn more

4. Forget and Re-Pair Device
- In the Bluetooth settings, find your GloryFit device in the list of paired devices.
- Select it and choose Forget or Unpair.
- Restart your phone to refresh the Bluetooth connection.
- Reconnect your GloryFit device by following the pairing process again through the GloryFit app. - learn more

5. Reset GloryFit Device
- If issues persist, consider resetting your GloryFit device. This can often solve many connectivity problems. Instructions for resetting can usually be found in the user manual or settings on the watch itself. - learn more

6. Disable Smart Lock (if applicable)
- Navigate to Settings > Security > Trust Agents.
- Disable Smart Lock, as it can interfere with Bluetooth connections. Check if this resolves the disconnection issue. - learn more

7. Software Update
- Check if any software updates for the GloryFit app or the watch are available. Keeping both the app and the device updated can help to alleviate many issues.

8. Test with Another Device
- If possible, try connecting your GloryFit device to another compatible phone. This can help determine if the issue is with your phone or the watch itself.

By following these steps, you should be able to effectively troubleshoot and resolve the connectivity issues with your GloryFit device. If problems persist, consider reaching out to customer support for further assistance. - learn more

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