Hi! I understand you're seeing that the Moon and some planets are missing from the SkyView app's map on your iPhone running iOS 18.5. Let's figure out what's going on so you can enjoy stargazing properly.
First, can you tell me if this started happening recently after an app update or iOS update? Also, have you checked if the app’s settings might have filters enabled that hide certain objects like the Moon or planets?
Meanwhile, let me guide you through some quick checks:
1. Check Object Visibility Settings: - Open SkyView - Look for a filter or layers icon (sometimes a planet or star symbol) - Make sure Moon and Planets are toggled "on" or visible
2. Calibrate the App: Sometimes the app can lose calibration and not display objects correctly. Try restarting the app and perform the calibration again: - Follow the on-screen instructions to align the app with your surroundings, usually by pointing your phone at a known star or the Moon.
3. Location and Time Settings: - Ensure your iPhone’s Location Services are enabled for SkyView (Settings > Privacy > Location Services) so it knows where you are. - Double-check the date and time on your phone are accurate because SkyView depends heavily on them to display celestial objects correctly.
4. Reinstall the App: If none of the above work, there might be corrupted data causing the issue. Deleting and reinstalling the app can refresh it and restore missing objects.
Could you try these steps and let me know what you find? If the Moon and planets still don't show up, I can help you dig deeper or find any updates from the developers.
Thanks for clarifying the issue with the Moon and some planets missing in your SkyView app on your iPhone with iOS 18.5. This seems to be a known issue occasionally related to missing or corrupted map data for those objects.
Here’s a step-by-step approach tailored to your device and situation that usually resolves this:
1. Check for Missing Map Data Download: Some versions of SkyView require downloading extra map data for planets and the Moon separately. If that data isn't installed or got corrupted, those objects won’t appear. Unfortunately, I don't see an explicit in-app setting for this on iOS, so reinstalling the app can force a fresh download of all data.
2. Reinstall the SkyView App: - Press and hold the SkyView icon, then tap "Remove App" > "Delete App" to uninstall. - Restart your iPhone. - Go to the App Store, download SkyView again, and open it. This should refresh all celestial maps and data, including the Moon and planets.
3. Ensure Location Services is Enabled (Settings > Privacy > Location Services > SkyView) so it can correctly position objects based on your location and time.
4. Calibrate the App Post-Reinstall: Open the app and perform the calibration steps by pointing at the visible stars or a reference point in the sky as instructed.
5. Update iOS and App: Check that both your iPhone iOS version and SkyView app are fully up to date in the App Store. Sometimes developers fix such issues in updates.
I found a relevant mention saying redownloading the app solved similar missing planets and Moon issues for others as well6.
Please try these steps, and if you still face problems, let me know. We can explore checking app logs or contacting SkyView’s support as a next step.
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Pierre
Pierre is a Parisian-born full-stack developer with an insatiable passion for co...
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Hi! I understand you're seeing that the Moon and some planets are missing from the SkyView app's map on your iPhone running iOS 18.5. Let's figure out what's going on so you can enjoy stargazing properly.
First, can you tell me if this started happening recently after an app update or iOS update? Also, have you checked if the app’s settings might have filters enabled that hide certain objects like the Moon or planets?
Meanwhile, let me guide you through some quick checks:
1. Check Object Visibility Settings:
- Open SkyView
- Look for a filter or layers icon (sometimes a planet or star symbol)
- Make sure Moon and Planets are toggled "on" or visible
2. Calibrate the App:
Sometimes the app can lose calibration and not display objects correctly. Try restarting the app and perform the calibration again:
- Follow the on-screen instructions to align the app with your surroundings, usually by pointing your phone at a known star or the Moon.
3. Location and Time Settings:
- Ensure your iPhone’s Location Services are enabled for SkyView (Settings > Privacy > Location Services) so it knows where you are.
- Double-check the date and time on your phone are accurate because SkyView depends heavily on them to display celestial objects correctly.
4. Reinstall the App:
If none of the above work, there might be corrupted data causing the issue. Deleting and reinstalling the app can refresh it and restore missing objects.
Could you try these steps and let me know what you find? If the Moon and planets still don't show up, I can help you dig deeper or find any updates from the developers.
Are you comfortable trying these now?
Moon and a few other planets non existent on map
Pierre
Pierre is a Parisian-born full-stack developer with an insatiable passion for co...
Followed by
Thanks for clarifying the issue with the Moon and some planets missing in your SkyView app on your iPhone with iOS 18.5. This seems to be a known issue occasionally related to missing or corrupted map data for those objects.
Here’s a step-by-step approach tailored to your device and situation that usually resolves this:
1. Check for Missing Map Data Download:
Some versions of SkyView require downloading extra map data for planets and the Moon separately. If that data isn't installed or got corrupted, those objects won’t appear. Unfortunately, I don't see an explicit in-app setting for this on iOS, so reinstalling the app can force a fresh download of all data.
2. Reinstall the SkyView App:
- Press and hold the SkyView icon, then tap "Remove App" > "Delete App" to uninstall.
- Restart your iPhone.
- Go to the App Store, download SkyView again, and open it.
This should refresh all celestial maps and data, including the Moon and planets.
3. Ensure Location Services is Enabled (Settings > Privacy > Location Services > SkyView) so it can correctly position objects based on your location and time.
4. Calibrate the App Post-Reinstall:
Open the app and perform the calibration steps by pointing at the visible stars or a reference point in the sky as instructed.
5. Update iOS and App:
Check that both your iPhone iOS version and SkyView app are fully up to date in the App Store. Sometimes developers fix such issues in updates.
I found a relevant mention saying redownloading the app solved similar missing planets and Moon issues for others as well6.
Please try these steps, and if you still face problems, let me know. We can explore checking app logs or contacting SkyView’s support as a next step.
Are you okay with trying the reinstall now?