Hi there! It sounds like you're having trouble pairing your iTime Smartwatch with your iPhone. Let's see if we can get that sorted out.

First, can you let me know if you've tried any steps already? For example, have you already attempted to reset your smartwatch or clear the Bluetooth connections on your phone? This will help me guide you more effectively.

Yes I have done both

Thanks for your patience! Since you've already cleared the Bluetooth connections and reset your smartwatch, let’s try some additional steps to troubleshoot the pairing issue. Here's what we can do next:

1. Ensure Bluetooth is Enabled: Make sure Bluetooth is turned on your iPhone. Go to Settings > Bluetooth and toggle it on if it’s off.

2. Check iTime Smartwatch App Installation: Ensure you have the iTime Smartwatch app installed on your iPhone. If it's not installed, download it from the App Store or ensure it's updated to the latest version.

3. Open the App: Launch the iTime Smartwatch app on your iPhone and go to the "Device" tab. This is where you usually initiate the pairing process.

4. Pairing Mode: On your smartwatch, ensure it's in pairing mode. Typically, this involves swiping down or pressing a specific button until you see a pairing option on the watch screen. If you're unsure, check the user manual or the instruction booklet from iTime here.

5. Search for Devices: In the app on your iPhone, tap on "Add Device" or a similar option, and wait a moment for your smartwatch to appear in the list. If it does, select it to pair.

6. Forget Device: If the smartwatch still does not appear, go back to the Bluetooth settings on your iPhone, and if you see your smartwatch listed, tap on it and select “Forget Device.” Then, try searching for it again in the app.

If none of these steps work, we might need to delve a bit deeper or check if there are any known issues with the app or compatibility. Let me know how it goes!