Hi! I see you're having trouble with the NAVER Maps navigation app. To help you better, could you tell me a bit more about what's happening? For example, is the app not loading at all, are maps not displaying, or is the navigation feature specifically not working? Also, are you using NAVER Maps on a browser on your Windows device or via an app? This info will help me guide you effectively.

In the meantime, here are some common steps to try for NAVER Maps issues on Windows with a WebKit browser:

1. Clear your browser cache and cookies: This removes old data that might be causing conflicts.
2. Check your internet connection: Make sure your network is stable and working fine.
3. Ensure you're signed in properly: Sometimes account login issues can prevent functionalities; try logging out and logging back in.
4. Try opening NAVER Maps in a different browser: This can help check if the problem is browser-specific.
5. Disable any browser extensions or plugins temporarily: They might block scripts or content needed for maps to work.
6. Check for any browser updates: Using the latest version ensures compatibility.

If you’ve tried these or the problem is more specific, please let me know what you have already done and the exact problem you see, and I'll help you troubleshoot further.

Are you able to give me these details?

naver map app doesn't load the place i wanted to search, and naver map desktop doesn't open

Thanks for the additional details! So, the NAVER Maps app on your device doesn't load the places you want to search for, and the desktop version doesn't open at all. Let's tackle this step by step.

### For the NAVER Maps app not loading places:
1. Check Location Settings: Ensure that location permissions for the app are enabled in your device settings, as NAVER Maps needs location data to search and display places correctly.
2. Verify Network Connection: Confirm your internet connection is stable. Try switching between Wi-Fi and mobile data if possible.
3. Update the App: Make sure NAVER Maps is updated to the latest version, as older versions might have bugs.
4. Clear App Cache and Data: Sometimes cached data causes issues. Try clearing cache (and data if needed) from your app settings, then reopen the app.
5. Check Search Settings: NAVER Maps occasionally has filters or search settings that may affect place visibility. Ensure that any location filters or restrictions are off.

### For the NAVER Maps desktop not opening:
1. Browser Compatibility: Since you mentioned using WebKit on Windows 10, make sure your browser supports all map functionalities or try running NAVER Maps on a widely supported browser like Chrome or Edge.
2. Clear Browser Cache and Cookies: Old cache might prevent the desktop site from loading properly.
3. Disable Extensions Temporarily: Some browser extensions (ad-blockers, script blockers) can stop the site from loading.
4. Check for Windows or Browser Updates: Make sure your system and browser are updated to the latest versions.
5. Try Incognito/Private Mode: This mode disables cache and extensions by default, which can help identify if they cause the issue.

If you want, I can also guide you through checking specific settings such as location and search preferences in the NAVER Maps app to ensure they are set correctly.

If these steps don’t resolve the issues, you might want to check official NAVER help pages related to location or app issues, for example:
NAVER 지도 위치장애/오류 해결하기
or
PC 지도에서 내 위치 오류

Would you like me to walk you through clearing cache or adjusting settings? Or, do you prefer troubleshooting the web version first?

Are you satisfied with this approach so far?