Hello! It sounds like you're trying to change your password on the SecurLOCK Equip app and want to know about the security token involved. Could you please confirm if you're trying to reset a forgotten password or just update your current password while logged in? This will help me guide you better.

In the meantime, generally for a password reset:
1. On the SecurLOCK Equip login screen, tap "Forgot Password."
2. Enter your username.
3. You will receive an email with a security token (a one-time code) to verify your identity.
4. Enter the security token in the app when prompted, then set your new password.

This security token is typically valid only for a short period (like 30 minutes) for security reasons. If you didn’t receive the token email, double check your email’s spam or junk folder.

Does this match what you’re experiencing? If you’ve tried this but didn’t get the token, or if your situation is different, let me know so I can assist further!

Forgot password

Thanks for clarifying that you forgot your password. Here’s the step-by-step process to reset it via the SecurLOCK Equip app on your Android device:

1. Open the SecurLOCK Equip app and go to the login screen.
2. Tap the “Forgot Password?” link below the login button.
3. Enter your username when prompted and press OK.
4. You will receive an email with a one-time security token (a code).
5. Check your email inbox, including spam or junk folders, for this code.
6. Enter the security token code back into the app when requested.
7. Then you’ll be prompted to create and confirm a new password.

This process ensures that only the person with access to your registered email can reset the password. If you don’t receive the email with the security token, please double-check you are entering the correct username and that your email address is the one registered in the app.

If email delivery is an issue or you don’t have access to your registered email, you may need to contact your bank or the support team associated with your SecurLOCK Equip account for further assistance.

Does this help you move forward with resetting your password? If you run into any troubles along these steps, let me know and I’ll guide you through it!

[Here’s a source with similar instructions for your reference] (https://www.easternsavingsbank.com/forms/SecurLock-Flyer-Step-by-Step-Instructions-07.10.20.pdf)