Hello! I see your MyCam View works fine on the monitor but won’t connect on your iPhone 14. Let’s get this sorted for you.

To help me understand better, a couple of quick questions:
- Are you using the official MyCam View app from the Apple App Store?
- When you try connecting on your iPhone, do you get any error messages or just a blank screen?
- Have you checked that the iPhone and the monitor are connected to the same network, or are you trying remote access?
- Have you tried restarting the app or the iPhone already?

While waiting for your answers, here are some common fixes for this type of issue:

1. Check App Permissions:
On your iPhone, go to Settings > MyCam View, and ensure the app has permission to access the network and local devices. Sometimes camera apps need these permissions to work properly.

2. Update or Reinstall the App:
The app might have compatibility issues with iPhone 14 or iOS version. Go to the App Store, check for updates, and install any available. If already updated, try uninstalling and reinstalling the app.

3. Network Connection:
If the app connects over Wi-Fi, ensure your iPhone is connected to the same Wi-Fi network as the monitor for initial setup. For remote viewing, verify your network settings and firewall aren’t blocking the connection.

4. Restart Devices:
Restart both your iPhone and your monitor to refresh connections.

5. Check for iOS Updates:
Make sure your iPhone is running the latest iOS — sometimes system updates fix app compatibility.

If after trying these it still doesn’t connect, there may be a setting on the monitor or account issue we can check, or possibly a deeper compatibility problem on the iPhone 14 with MyCam View.

Could you please share what you’ve tried already and any specific responses from the app? That will help me provide the best next steps!

apple app store has no mycamview app, I have restarted the I phone, the router has been restarted.

Thank you for the extra info! Since you can’t find the "MyCam View" app on the Apple App Store on your iPhone 14, let’s confirm a few things first:

1. Sometimes the app’s availability depends on your App Store region. Are you set to the US or another country in the App Store settings? The official MyCam View app is available in the US store here: MyCam View on the App Store US and Malaysia store here: MyCam View on the App Store MY . If your App Store region differs, the app might not appear.

2. Please try searching the App Store using the exact term “MyCam View” (with no spaces or other variations) to match it precisely.

3. If the app still doesn’t show up, you can try opening these direct app links on your iPhone’s browser. If the App Store opens and says “Get” or “Open,” you can install from there.

4. If none of the above work, it’s possible the app is temporarily removed or being updated. As an alternative, try the app called “MyCam” (different from MyCam View) available here: MyCam on the App Store. Some users report compatibility with similar devices.

5. Also, check that your iPhone’s iOS version is updated, as older versions can sometimes restrict app visibility. Your iPhone 14 should be running a recent iOS, but it’s worth confirming.

In summary, the official MyCam View app does exist on the Apple App Store, but may not show up depending on your App Store region or iOS version. Trying the direct app links I provided or changing the App Store country temporarily might help you find it. If that doesn’t work, you could try the MyCam app as a backup option.

Would you like me to help guide you through changing your App Store region or testing the direct link? Or try the alternative app? Just let me know what feels easiest for you!