[Express Scripts] Do not receive code on email.

Solved & Closed
D
Diane Alleman-Stevens
1 year ago In Express Scripts
Do not receive code on email.

Comments

user
avatar
117 Points 6 Followers
Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

View Profile
1 year ago

Hi there! I understand that you’re not receiving the code via email for Express Scripts. Let's figure this out together.

First, could you please confirm a couple of details?
1. Have you checked your Spam or Trash folders in your email? Sometimes the email might land there.
2. How long has it been since you requested the code? Some email providers take a little longer to send emails.

Here are some steps you can follow:

1. Check Spam/Trash Folder: Look in these folders to see if the email might have been incorrectly filtered.

2. Wait a Moment: If you just requested the code, sometimes it can take a few minutes to arrive, depending on your email provider.

3. Send a New Code: On the verification screen where you enter the code, look for an option to "Send a new code" and click that. This will ask the system to resend the code to your email.

4. Alternative Email: If you still don’t receive the code, you may consider calling Express Scripts customer service at (800) 711-5672. They can assist you in using an alternative email address to verify your account if necessary1.

Please try these steps and let me know how it goes! Are you satisfied with the solution I provided, or is there something else you'd like to explore?

Comments closed for this post.