Hi there! I understand you're seeing a "file not create" error in the MyPics app when trying to import photos, though videos import just fine. Let's work through this together.

First, just to clarify:
- Does this happen with all photos or only specific ones?
- Are the photos stored on your iPhone or somewhere else like iCloud or an SD card?
- Have you recently updated the MyPics app or your iOS version?

Meanwhile, here's a step-by-step approach you can try:

1. Check App Permissions:
- Go to your iPhone's Settings > Privacy & Security > Photos.
- Find MyPics in the list and ensure it has permission to access your photos (it usually should be set to "All Photos").

2. Restart the MyPics App:
- Swipe up from the bottom (or double-click the home button) to open the app switcher and swipe the MyPics app off the screen to close it fully.
- Then reopen the app and try importing again.

3. Check Storage Space:
- Sometimes "file not create" can appear if your phone is low on storage.
- Check Settings > General > iPhone Storage to ensure you have enough free space.

4. Update MyPics App:
- Open the App Store and check if there is an update available for MyPics. Updates often fix bugs related to importing files.

5. Try Importing Smaller Sets or Different Photos:
- Try selecting a single photo or a few photos to import rather than many at once, to see if that works.

6. Clear Cache/Data (if possible in MyPics settings):
- Sometimes the app's temporary data might cause issues. Look in the app's settings for a cache clear or reset option.

If after these steps the problem persists, it might be related to file corruption or format incompatibility in the photos you're trying to import. Could you let me know the format of the photos or where they are sourced from?

Let's start with these, and please keep me updated! Are you ready to try these steps?