[Tennis Temple] Not loading

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R
Roy Gesley
4 months ago In Tennis Temple
Not loading

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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4 months ago

Hello! I see you mentioned that the Tennis Temple app is not loading. Let me help you get that sorted out. To start, could you please tell me:

- Are you trying to use the app on your Windows 10 device, or are you accessing the Tennis Temple website through a browser?
- Is the app stuck on a loading screen, does it crash immediately, or does it fail to open at all?
- Have you noticed if this issue started recently after an update or any changes?

This info will help me guide you better. Meanwhile, here are some common troubleshooting steps to try:

1. Check Your Internet Connection: Ensure you have a stable internet connection. Try opening a website or another app to confirm.

2. Restart the App or Browser: Close the Tennis Temple app completely and reopen it. If using a browser, close the tab and reopen the site.

3. Clear Cache (For Browser Use): If you are using a browser, clearing cache and cookies can resolve loading issues. In Chrome or Edge, this is under settings → Privacy → Clear browsing data.

4. Update the App: Make sure you are running the latest version of the Tennis Temple app. Sometimes outdated versions can have issues.

5. Restart Your Device: A simple reboot can fix temporary glitches with apps.

If you’ve tried these already or the issue is different, please let me know and we can dive deeper!

R
Roy Gesley
4 months ago

Not loading in Firefox. Have restarted desktop cpu running Windows.

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18 Points 4 Followers
Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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4 months ago

Thanks for that info! Since you're using Firefox on Windows 10 and the Tennis Temple app (website, I assume) isn’t loading even after a desktop restart, let’s try some Firefox-specific troubleshooting steps:

1. Clear Firefox Cache and Cookies:
- Click the three horizontal lines (menu) top-right.
- Go to "Settings" → "Privacy & Security".
- Scroll down to "Cookies and Site Data" → click "Clear Data".
- Make sure "Cached Web Content" is checked, and also "Cookies and Site Data" if you want, then click "Clear".

2. Try Firefox Safe Mode:
- Close Firefox.
- Hold the Shift key and launch Firefox, or go to the menu → Help → Restart with Add-ons Disabled.
- This starts Firefox without extensions — sometimes add-ons interfere with page loading.
- Try loading Tennis Temple again here.

3. Check Network Settings in Firefox:
- Go to "Settings" → "General" → scroll to "Network Settings" at bottom.
- Click on "Settings..."
- Ensure that "No proxy" or "Use system proxy settings" is selected.

4. Update Firefox:
- In the menu, go to "Help" → "About Firefox."
- It will check for updates and install if available.

5. Try Accessing Tennis Temple in Another Browser Temporarily:
- Just to check if the issue is Firefox-specific or broader.

If none of those work, there may be a recent Firefox bug causing loading failures, as reported by some users in recent discussions. Restarting Firefox sometimes fixes it temporarily, but given you’ve restarted your desktop, this should have refreshed things1.

Let me know if any step helps or if you want me to guide you on advanced steps! Are you able to access other websites normally from Firefox?

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