Hi! I’m Frank Taylor, here to help with your Verisure app issue. I understand your app crashes a few hours after setup, even though you got help from the Verisure help desk.

To start, can you tell me more about what happens right before the crash? For example:
- Are you doing a specific action in the app when it crashes?
- Does it crash when you open it, or only after some time using it?
- Have you noticed any error messages?

While I wait for that info, here’s a straightforward plan to try:

1. Clear the app cache or reinstall:
Sometimes apps crash due to corrupted temporary data. Since you’re on Windows and using a WebKit-based browser, you might be running Verisure through a browser or an app wrapper.
- If it’s a browser-based use, try clearing your browser cache and cookies first.
- If this is a desktop app, try uninstalling it completely, then reinstall it fresh.

2. Check your internet connection:
Verisure needs a stable connection to work smoothly. Make sure your Windows 10 PC’s network connection is solid, with no interruptions.

3. Look for app updates:
Make sure your Verisure app (or browser version) is the latest. An older version might have bugs fixed in newer updates.

4. Restart your device:
A simple restart can fix background glitches impacting app performance.

If you’ve already tried these, let me know so I can guide you further with deeper settings or account checks.

Would you like guidance on clearing cache or reinstalling the app? Also, any additional details you can share will help me narrow down the cause.

Are you satisfied with starting this troubleshooting, or do you want me to dive into more advanced steps?