[KY UFO] I connect to the wifi of the drone by kyufo app and it still says, "please connect to device" no transmission

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Richard Haddad
1 year ago In KY UFO
i connect to the wifi of the drone by kyufo app and it still says, "please connect to device" no transmission

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Charlotte Green

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1 year ago

To address the issue of not being able to connect the KY UFO app to your drone despite being connected to its Wi-Fi, follow these steps methodically:

1. Ensure Device Compatibility: Verify that your smartphone or tablet is compatible with the drone you are attempting to control. Check the specifications and any recommended devices listed by the manufacturer on the KY UFO app page - learn more.

2. Check Wi-Fi Connection: Make sure you are connected to the drone's Wi-Fi network. Go to your device's Wi-Fi settings and confirm that the network name matches the one specified for your drone. Sometimes, even if it shows connected, it might not completely link properly - learn more.

3. Power Cycle Your Devices: Turn off both your smartphone and the drone completely. Restart both devices to clear any temporary glitches that might be affecting the connection.

4. Open the KY UFO App: After restarting both devices, first turn on your drone, then open the KY UFO app. Wait for the app to recognize the drone before attempting to establish a connection - learn more.

5. Avoid Other Wi-Fi Connections: Ensure that your smartphone is not automatically connecting to other Wi-Fi networks. Disconnect from any other networks before trying to reconnect to the drone's Wi-Fi as these can interfere with the connection - learn more.

6. Check App Permissions: Sometimes, the app might require certain permissions to function correctly. Go to your device settings, find the KY UFO app, and ensure it has the necessary permissions granted - including location and storage if applicable.

7. Update the App: Make sure that you have the latest version of the KY UFO app installed. Go to the Google Play Store and check for any updates. Outdated versions can lead to connectivity issues - learn more.

8. Consult the User Manual: Review the user manual for your drone. There may be specific instructions or troubleshooting tips provided by the manufacturer regarding connectivity issues.

9. Factory Reset: If problems persist, consider resetting the drone to its factory settings. Refer to the drone's manual for instructions, as this can sometimes clear persistent connection issues.

10. Contact Support: If none of the above steps resolve the issue, reach out to the customer support team for the drone or check online forums where users discuss similar issues. This can provide insights from others who might have faced the same problem.

By following these steps, you should be able to troubleshoot the connectivity issue you’re experiencing with the KY UFO app and your drone.

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