Hi there! I see you're having trouble connecting the Seeing AI app to the server on your Windows device. Let's work through this together.

First, just to get a clearer picture, are you using Seeing AI through a Windows app, a browser, or some other method? Also, are other internet-connected apps or sites working fine on your device? This will help me understand if it's an app-specific problem or a broader network issue.

Meanwhile, here are some initial steps you can try:

1. Check Your Internet Connection: Make sure your internet connection is stable. Try opening a few other websites or apps that require internet access to verify connectivity.

2. Verify Date and Time Settings: Sometimes incorrect date and time settings can cause server connection problems. On Windows 10, go to Settings > Time & Language > Date & Time, and ensure your system is set to update time automatically.

3. Disable Firewall or Antivirus Temporarily: Sometimes, firewalls or antivirus software can block apps from accessing the internet. Try temporarily disabling them to see if Seeing AI connects. If it does, you may need to add Seeing AI as an exception.

4. Restart the App and Device: Close the Seeing AI app entirely, then restart your device and open the app again.

5. Check for App Updates: Ensure Seeing AI is updated to the latest version available.

6. Background App Permissions: Since in some cases background refresh permissions affect connectivity, check that Seeing AI is allowed to run in the background.

Could you let me know which of these you’ve tried already? That way, I can guide you with the next steps tailored specifically for your setup.

Looking forward to your response!

tried all the above

Thanks for letting me know you've already tried those common steps. Since your connection issue with Seeing AI on your Windows WebKit browser persists, let's look into some other possibilities together.

Here are some more tailored troubleshooting steps you can try:

1. Clear Browser Cache and Cookies
Sometimes old cache or cookies can cause connection glitches. Let's clear those in your WebKit browser settings and then try connecting again.

2. Try Accessing Seeing AI via Different Browsers
Even though you're using WebKit, attempting to open the app or service in another browser like Microsoft Edge or Chrome on your Windows 10 system can help determine if the issue is browser-specific.

3. Check Network Proxy or VPN Settings
If you use a proxy, VPN, or have special network configurations, these can interfere with server connections. Try disabling any VPN or proxy temporarily and see if that helps.

4. Flush DNS Cache
Sometimes stale DNS records can block a server connection. To flush DNS on Windows 10:
- Press Windows Key + R, type cmd, and hit Enter.
- In the Command Prompt, type ipconfig /flushdns and press Enter.
- Restart your browser and see if Seeing AI connects.

5. Verify Windows Firewall is Not Blocking WebKit or Related Communication
Open Windows Security > Firewall & network protection > Allow an app through firewall. Make sure your browser and related services are allowed.

6. Check for Windows updates
Sometimes system updates include fixes that improve app connectivity.

Lastly, if none of these steps work, Seeing AI support may have known outages or deeper technical issues. Since I found a recent Microsoft Community post related to Seeing AI that may contain helpful info or same issue reports, I recommend also checking there or reaching out to [email protected] for assistance5.

Let me know how these steps go, or if anything behaves differently. We'll get this sorted out! Are you comfortable trying these?

app not working on android phone

Thanks for sharing that you’re experiencing Seeing AI app issues on your Android phone. Let’s troubleshoot this together! Since you previously mentioned issues on Windows, now with Android, I want to make sure we cover the basics and some Android-specific steps.

Here’s what I recommend:

1. Confirm Compatibility
Seeing AI was originally developed for iOS, and as of now, there is no official Seeing AI app released specifically for Android from Microsoft. Some users try other apps or use workarounds, but this may cause unexpected problems. Can you please confirm exactly which app you have installed on your Android device? Is it an official Microsoft app or a third-party app with a similar name?

2. Check Internet Connection & Permissions
If you are using an Android-compatible app for vision assistance:
- Make sure your phone has a stable internet connection.
- Go to your phone’s Settings > Apps > Seeing AI (or the app you’re using) > Permissions, and ensure camera, microphone, and storage permissions are granted.

3. Update or Reinstall the App
If you downloaded the app from the Google Play Store:
- Check if there’s an update available; update to the latest version.
- If the app is misbehaving, try uninstalling and reinstalling it.

4. Clear App Cache
Go to Settings > Apps > Seeing AI (or relevant app) > Storage > Clear Cache. Then restart the app.

5. Check for Android System Updates
Sometimes an outdated Android OS can cause app conflicts. Go to Settings > System > System Update, and update if available.

6. Alternative Apps
If there is no official Seeing AI app on your Android, consider apps like “Envision AI” or “Voice Dream Scanner,” which offer similar accessible features.

Since there’s a helpful YouTube video that walks through Seeing AI app fixes including network and permission issues on Android, this might give you useful visual guidance to narrow down your issue: [How To Fix Seeing AI App not working | YouTube][1]

Please let me know what model of Android phone you have and how you obtained the app, so I can help more specifically!

Are you okay to try these steps, or would you like me to assist further with any of them?

1

I have a samsung galaxy AO4s. got app from play store

Thank you for the details about your Samsung Galaxy A04s and that you got the Seeing AI app from the Play Store. That really helps clarify things!

Good news—Microsoft officially launched the Seeing AI app on Android recently, so your Galaxy A04s should be able to run it. The app is designed to support various Android devices including Samsung models, although performance can sometimes depend on your phone’s software version and hardware capabilities2.

Here are some steps you can follow to help make sure the app works smoothly on your Samsung Galaxy A04s:

1. Update Your Phone’s Software
Your Galaxy A04s may benefit from having the latest Android OS and Samsung One UI updates installed. Check in Settings > Software update > Download and install. This ensures better compatibility with new apps.

2. Confirm Permissions
Go to Settings > Apps > Seeing AI > Permissions and verify that the app has access to Camera, Microphone, Storage, and Location if requested. These are essential for full functionality.

3. Ensure Stable Internet
Seeing AI requires internet connectivity for many of its features. Use Wi-Fi or a reliable mobile data connection while using the app.

4. App Updates
Keep Seeing AI updated via the Play Store to get the latest features and bug fixes.

5. Restart Your Device
Sometimes a simple restart after updates or installations can resolve lingering glitches.

If you continue to experience issues despite these steps, please share specifically what is not working within the app—such as inability to open, features not responding, or errors you see. That will help me guide you further.

Would you like assistance checking any of these, or do you want me to help you troubleshoot a specific problem you’re seeing in the app?

Are you satisfied with this approach so far?

Latest updates for Seeing AI on Android

Great question about the latest Seeing AI updates on Android for 2023! Here’s what I found for you:

Microsoft officially launched the Seeing AI app on Android in late 2023, continuously adding new features and improvements. Some key updates include:

• Richer photo descriptions to provide more detailed and helpful narrations of images.
• Chat to your documents feature, allowing conversational interactions with texts and documents.
• Support for new languages expanding accessibility.
• Ongoing enhancements to the user interface and read-aloud capabilities to improve overall usability.

The most recent app version for Android was updated in early 2025, ensuring the app is current with the latest AI research and community feedback5 7 8.

If you want to explore or update to the latest version, you can do so directly from the Google Play Store page for Seeing AI1.

Would you like help checking your app version or updating it right now? Or is there a particular new feature you want to learn more about? Just let me know!