[The Guardian] Just slows down news, photos and now crosswords

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dafydd
9 months ago In The Guardian
just slows down news, photos and now crosswords

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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9 months ago

Hi! I’m sorry to hear that your experience with The Guardian app is slowing down, affecting news, photos, and crosswords. To help you better, could you tell me a bit more about when this slowdown happens? For example, does it occur when loading specific content, or is it consistently slow throughout the app? Also, have you tried any steps so far to improve the performance?

Meanwhile, I’ll guide you through some straightforward steps that often help with these kinds of issues on Windows with WebKit-based browsers:

1. Clear your browser cache and cookies – Sometimes old data can slow down loading times.
2. Ensure your WebKit browser and Windows are updated to the latest versions.
3. Disable any browser extensions temporarily to see if they might be interfering.
4. Restart your device to clear temporary files and refresh network connections.
5. Check your internet connection speed to rule out any network issues.

If it’s specifically the crossword section causing trouble, it’s worth noting that The Guardian had some changes recently related to their puzzles app, so ensuring you are using the latest available version can help2.

Could you try these steps and let me know if the performance improves? If not, we can dig deeper into advanced settings or check if there are any ongoing server-side issues impacting performance3.

Are you comfortable trying these now?

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