Hi! I understand you're concerned about being charged for Lotus Flow even though you haven't been able to access it. Let's get to the bottom of this together.

First, can you confirm if you have ever successfully logged into the Lotus Flow app on your iPhone? Also, have you ever entered any payment or subscription details within the app or website?

Here's what we'll do:

1. Check your subscription status:
- On your iPhone, go to Settings > [your name] > Subscriptions.
- Look for Lotus Flow in the list to see if it's active and when it's billed next.

2. Review any charges:
- Check your bank or credit card statements for any charges from Lotus Flow.

3. Try logging into Lotus Flow:
- If you haven't already, try to log in on your iPhone app or on the Lotus Flow website.
- If there's an error or blockage in access, note the exact message.

4. If you find charges but no access, or if you see an active subscription you didn't intend to keep, you should contact Lotus Flow support directly to dispute unauthorized charges. Their contact page is here: https://lotusflow.com/contact. They mention a refund policy and money-back guarantee, so you might be eligible for a refund.

Please let me know what you find in your subscriptions and bank statements, or if you encounter any error messages trying to log in. I’m here to help you resolve this!