Hi there! I understand you want to cancel a Lotus Flow subscription, but you're saying you "never had" one. Just to clarify, are you seeing charges or subscription notifications that seem unexpected? Or are you trying to ensure you don’t have any active subscriptions? That way, I can guide you better on what to do next.

If you did start a subscription through their website or app but want to cancel it:

1. If you subscribed via the Lotus Flow website, you can manage or cancel your subscription by logging into your account on their site and going to your membership or subscription settings.

2. If the subscription was through an app store like the Apple App Store on your iPhone, you would need to cancel through your Apple ID subscription settings, as iOS manages those.

3. If you believe you never started a subscription and still see a charge or active subscription notification, it’s good to check your Apple subscriptions directly:

- Go to Settings on your iPhone.
- Tap your name at the top.
- Tap Subscriptions.
- Look for Lotus Flow in the list.
- If you find it, tap it and cancel.

If Lotus Flow is not listed there and you never subscribed but see a charge, we might need to look into it further to see if it's an error or a case of mistaken identity for the charge.

Could you please tell me a bit more about what you see? For example, are you noticing charges on your bank statement or within the app? That will help me find the right steps for you.

Additionally, for website subscriptions, contact to Lotus Flow support or their customer portal is the way to cancel, as they mentioned1.

Let me know what you find and I’ll help you proceed!