Hi! I see you're having trouble with your student ticket showing as invalid in the ER app, even though you're still studying. I'd be happy to help you get this sorted out.

To start, can you tell me if your student ticket in the app has a photo ID on it? Often, student tickets show as invalid if the app’s ticket doesn’t include a photo, which is required for validation. Without it, the ticket is considered invalid during checks.

Also, have you tried deleting the old ticket from the app or the wallet on your iPhone and then logging out and back into the app to refresh the ticket? Sometimes old or outdated ticket data causes the app to show your ticket as invalid.

Here’s a step-by-step you can try on your iPhone (iOS 18.6):

1. Open the ER app and go to your ticket.
2. If possible, check if your ticket displays your photo. If not, try uploading or adding the required photo through the app or your university’s portal.
3. Delete the existing ticket from the app; if you’ve added it to the Apple Wallet, remove it there as well.
4. Log out of the ER app.
5. Restart your iPhone (to refresh the system).
6. Log back into the ER app and download your student ticket fresh.

If your ticket still shows as invalid after this, there might be an issue with your account status or the ticket’s activation by the university. In that case, double-check that your enrollment is active and your university has processed your ticket for the current semester.

Would you like me to guide you through any of these steps in detail? Also, let me know if you have additional info, like any error messages or screenshots.

Are you satisfied with this approach so far?