Hi there! I see you’re experiencing a no sound issue with the Hallow app on your iPhone running iOS 18_7. Let’s work together to get that fixed. To start, could you tell me if this no sound problem happens all the time or only with specific prayers or programs within the app?

In the meantime, here are some straightforward steps to try:

1. Check your iPhone’s volume and mute switch: Make sure the volume is turned up and the mute (silent) switch on the side of your iPhone is not enabled.
2. Confirm sound settings inside the Hallow app: Sometimes, background music and voice volumes can be adjusted separately inside the app. Open a prayer or meditation and look for a sound slider at the bottom or in settings to make sure volume isn’t muted there.
3. Restart the Hallow app: Close it completely (swipe up from the bottom and swipe the app off) and reopen it.
4. Restart your iPhone: Power it off, wait a few seconds, and then turn it back on.
5. Update the app: Check the App Store for any available updates for Hallow and install them if there’s one.
6. Check internet connectivity: Although sound should still work for downloaded content, it helps for proper streaming and content loading.

If you have already tried some of these, please let me know which ones, and we can delve into more advanced steps like logging out and back in or clearing cache if applicable.

Would you mind trying the above and sharing what happens? That will help me guide you further!

General Troubleshooting Steps for Hallow