Hi! I see you're having trouble with Voloco showing a "no internet" message when you try to send messages or view profiles. Let's get this sorted out. Just to start, can you tell me if other apps on your Android device have internet access fine? Also, are you using Wi-Fi or mobile data when this happens?

In the meantime, here are a few steps you can try:

1. Check Your Internet Connection: Since the message says "no internet," please confirm your device is properly connected to the internet. Try opening a webpage or another app that needs internet to make sure connectivity is fine.

2. Restart Your Device: Sometimes a quick reboot can resolve temporary network glitches.

3. App Permissions: In Android 10, Voloco needs permission to use mobile data or Wi-Fi. Go to Settings > Apps > Voloco > Permissions and ensure internet and network access permissions are enabled.

4. Clear Voloco App Cache: Sometimes corrupted cache can cause these issues.
- Go to Settings > Apps > Voloco > Storage > Clear Cache.

5. Reinstall Voloco: If the problem persists, try uninstalling and reinstalling the app to ensure it's updated and properly installed.

6. Background Data Usage: Make sure Voloco is allowed to use background data.
- Go to Settings > Apps > Voloco > Mobile data & Wi-Fi, and verify that background data is enabled.

If you’ve already tried any of these, please let me know which ones, and we can dive deeper into other solutions. Are you mainly on Wi-Fi or mobile data when this happens?

I've tried all the steps you listed here but no one seems to work

Thanks for letting me know you've already tried those steps. Since the basic troubleshooting hasn't resolved the issue, let's explore some more advanced possibilities:

1. Check for Network Restrictions or VPNs: Are you using a VPN, proxy, or any network restrictions on your device or router? Sometimes these can block app access—try disabling them temporarily to test.

2. Verify Date and Time Settings: Incorrect date/time can cause connectivity problems with some apps. Please make sure your device is set to automatic date and time in Settings > System > Date & Time.

3. Check for System Updates: Sometimes system updates address compatibility or network bugs. Please check under Settings > System > Software Update to see if any updates are available.

4. Test Voloco with Different Network: If possible, try connecting your device to a different Wi-Fi network or switch to mobile data to see if the issue is network-specific.

5. Account or Server Issues: It might be a problem related to your Voloco account or the app’s backend servers. Can you try logging out and back into the app? If the problem continues across networks and devices, there may be a server-side issue.

If none of these work, I recommend contacting Voloco support directly at [email protected] so they can investigate your account and server status more deeply.

Let me know what you find after trying these, and I’ll keep helping! Are you able to test on a different network or device?

When ever I try to send a message or view someone's profile it just show me no internet

Thanks for sharing the details again! Since you’ve tried the common troubleshooting steps and the "no internet" message still appears in Voloco when sending messages or viewing profiles on your Android 10 device, let me guide you through a few additional focused steps based on up-to-date info I found:

1. Check App Version and Update:
Make sure your Voloco app is updated to the latest version available on the Google Play Store. Sometimes connectivity issues arise from older app versions not syncing well with server changes.

2. Force Stop and Relaunch App:
- Go to Settings > Apps > Voloco > Force Stop.
- Then reopen the app fresh; sometimes this resolves temporary glitches.

3. Review Network Settings in the App:
Some users have found toggling airplane mode on and off resolves weird network states. Try turning on airplane mode for 10 seconds, then turn it off and open Voloco again.

4. Try a Clean Reinstall:
Uninstall Voloco, then restart your device, and reinstall Voloco from the Play Store. This can clear any corrupted installation files.

5. Check Voloco’s Server Status:
Sometimes the app backend experiences outages affecting features like messaging and profile loading. If possible, visit Voloco’s official support channels or forums or check their social media for announcements.

6. Watch an Updated Troubleshooting Video:
Here’s a YouTube guide that specifically addresses Voloco network issues which might help you step-by-step:
How To Fix And Solve Network On Voloco App | Easy Fix

If after these, it still doesn’t work, it’s worth contacting Voloco’s support directly at [email protected] so they can check your account and server interaction in detail.

Let me know if you want me to guide you through any of these steps! Are you currently on Wi-Fi or mobile data when you encounter the issue?

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