Hi! I’m sorry to hear that your voice is cracking and you can’t hear anything after recording on Voloco using your headset. Let’s work together to figure this out.

To start, could you please confirm a couple of things for me?
- Are you using a wired headset or a Bluetooth one?
- Does this issue happen every time you record, or only sometimes?
- Have you noticed if the problem occurs only in Voloco or also when using other audio apps?

Meanwhile, let’s try some steps that often help with audio recording issues on Voloco:

1. Check Microphone Permissions: Make sure Voloco has permission to access your microphone. On your Android 10 device, go to Settings > Apps > Voloco > Permissions and confirm the microphone is allowed.

2. Close Other Audio Apps: Sometimes apps like Spotify or other recording apps might be using the microphone and cause conflicts. Quit all other apps that might use audio.

3. Unplug and Replug Headset: Disconnect your headset and plug it back in to refresh the connection. If using Bluetooth, try toggling Bluetooth off and on again.

4. Enable Vocal Monitor in Voloco: This setting lets you hear your input as you record. Open Voloco, go to the settings or recording options, and toggle “Vocal Monitor” on, especially when using a headset.

5. Restart Your Device: A simple restart can clear temporary audio glitches.

Please try these steps and let me know how it goes. If the voice is still cracking or no sound after recording, we can dive into some more advanced troubleshooting. Also, if you can share the exact headset brand/model and if it works fine with other apps, that’s helpful.

Looking forward to your update!

Am using headset wired one but only one speaker is working

Thanks for the info that you’re using a wired headset but only one speaker is working. That definitely helps narrow things down.

Let's try these steps to troubleshoot the one-ear issue with your wired headset on Voloco:

1. Check Headset on Another Device: Plug your wired headset into a different device (like another phone or a computer) and play some audio. Does the one-ear problem persist there? If yes, the headset might have a hardware issue like a broken cable or connector.

2. Inspect the Headset Jack and Plug: Sometimes the headphone plug or phone’s headphone port can be dirty or slightly loose. Try gently cleaning the headphone jack on your phone with compressed air or a soft brush, and make sure the plug is fully inserted.

3. Check Voloco Output Settings: Although Voloco usually sends audio to both ears by default, double-check in Voloco if there’s any balance or output setting that might be set to one side.

4. Audio Balance in Android Settings: Go to Settings > Accessibility > Audio Balance (or Sound) and ensure the left-right balance slider is centered, so audio isn’t biased towards one ear.

5. Restart Voloco and Your Phone: Close the Voloco app fully and restart your device to reset potential glitches.

6. Try Another Wired Headset: If possible, use a different wired headset on your phone to see if stereo sound plays correctly in both ears. This helps isolate if it’s the headset or the phone/app.

7. Update Voloco: Ensure your Voloco app is updated to the latest version from the Play Store.

From the info I have, Voloco supports wired headsets well, but if the headset hardware or phone jack is causing the issue, the app can only output audio to what it receives1.

Please try these steps and let me know if both ears work using other headsets or devices, or if the problem persists only in Voloco. That will help me guide you further!

I did all this thing is still cracking even if I record without headset it will still crack

Thanks for trying those steps and letting me know the crackling happens even without the headset. That helps a lot.

Since the crackling occurs regardless of the headset and only in Voloco, let’s look into some app and system-related causes for this audio issue on your Android 10 device:

1. Grant Microphone Permission Again: Even if you’ve done this before, double-check Voloco’s access to the microphone. Sometimes permission settings can glitch. Go to Settings > Apps > Voloco > Permissions and toggle the microphone permission off and back on.

2. Close Other Apps Using Microphone: Make sure no other apps (like calling or recording apps) are running in the background and using the microphone. This can cause interference during recording.

3. Clear Voloco Cache and Data:
- Go to Settings > Apps > Voloco > Storage
- Tap Clear Cache first. Test recording after this.
- If still crackling, then tap Clear Data (note this may reset app settings).

4. Update or Reinstall Voloco: Check if there is a Voloco app update in the Play Store. If yes, update it. If not, try uninstalling and reinstalling the app to fix any corrupted files.

5. Close Background Processes and Restart Phone: Sometimes audio processing can be affected by many apps running simultaneously. Try restarting your phone with Voloco as the only app open.

6. Check for Android System Updates: Go to Settings > System > System Update and apply any available software updates for your device that might improve audio handling.

7. Disable Audio Effects: Some phones have audio enhancements or effects in Settings > Sound that might conflict with apps. Switch off any equalizers, Dolby Atmos, or audio effects and retry in Voloco.

8. Test Recording with Simple Voice Recorder App: To isolate if the problem is only with Voloco or your device microphone itself, record voice using a built-in Voice Recorder app. If crackling still occurs, it points to hardware or system issues.

If none of these solve the problem, there may be a deeper compatibility or software issue with Voloco on your device's Android 10 version. Voloco support has been aware of some audio glitches and is working on fixes1.

Would you like me to help you reach out to Voloco's support team or explore potential workaround apps meanwhile? Also, do you notice crackling during playback or only in the recording? That detail helps too.

Let me know how it goes!

My voice is cracking really cracking I can't hear anything after recording on voloco using headset

Hi again! Thanks for your patience. Based on what you’ve told me and checking the latest info, the voice cracking and no sound after recording with a headset on Voloco can happen due to a few reasons, often related to mic access conflicts or app settings. Here’s a tailored checklist to try next:

1. Quit All Other Audio Apps: Make sure apps like Spotify, voice recorders, or any other that might use your microphone or audio are fully closed before recording, as mic conflicts can cause crackling and silence1.

2. Use a Wired Headset: Since you’re using a wired headset, this is good—Voloco generally works better with wired headsets to minimize delays and issues, especially on some OS versions3.

3. Enable Vocal Monitor in Voloco: When recording, turn on “Vocal Monitor” inside the app’s recording settings. This allows you to hear your voice with effects through your headset live, helping catch cracking sounds right away7.

4. Clear Cache and Update Voloco: To prevent corrupted data causing audio problems, clear the app cache, and make sure Voloco is updated to the latest version from Google Play.

5. Restart Your Phone: This can reset audio drivers and clear temporary glitches.

6. Test with Another Simple Recording App: Try recording your voice with a different app to confirm if the crackling is Voloco-specific or related to your system/mic.

If after these you still face cracking and missing audio, it could be a deeper compatibility issue on your Android 10 device with Voloco. The Voloco support team is aware of some recording issues on certain devices and working on fixes1.

Would you like me to assist in contacting Voloco support or recommend alternative apps for recording meanwhile? Also, is the crackling affecting playback or just the recording process? That can help narrow it down.

Let me know!