[The Spike] Can login ref ds_map 853

F
Fattir
1 year ago In The Spike
Can login ref ds_map 853

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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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1 year ago

Hi there! I understand you're encountering a login issue with The Spike that's showing "ref ds_map 853." Let's see if we can troubleshoot this together.

First, could you let me know a bit more about when this error occurs? For example, are you trying to log in using a specific method like Google, or is it another option? Also, have you encountered similar issues before, or is this the first time?

While you provide more details, I will check for additional context regarding this error. It may help us find the right solution for you. Thank you!

F
Fattir
1 year ago

Using google, and first time

user
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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

View Profile
1 year ago

Thank you for the details! Since this is your first time logging in with Google and you're facing the "ref ds_map 853" error, let's try a few steps to resolve this issue.

### Step 1: Clear Cache and Data
Sometimes, clearing the cache and data of your web browser can help. Here’s how to do it on your Android device:

1. Open Settings on your phone.
2. Scroll down and tap Apps or Applications.
3. Find and select your WebKit-based browser (like Chrome).
4. Tap on Storage.
5. Select Clear Cache and then Clear Data. (This will remove any saved login information, but don't worry; we'll log in again.)

### Step 2: Update Your Browser
Make sure your browser is updated to the latest version:

1. Open the Google Play Store.
2. Tap on the three horizontal lines in the top left corner.
3. Select My apps & games.
4. Look for your browser, and if there's an Update button, tap it.

### Step 3: Restart Your Device
After clearing cache and updating, restart your Android device. This can help reset any processes that might be causing the error.

### Step 4: Attempt to Login Again
Once your device has restarted:
1. Open your web browser.
2. Go to the login page of The Spike.
3. Choose Login with Google and fill in your credentials.

If the problem persists, we may need to explore some advanced settings, or unfortunately, I might need to direct you to our support team.

Please let me know how these steps go! Are you satisfied with the solution I provided?

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