Hi there! Thanks for reaching out about ActiveCaptain pausing at 16B during updates on your chartplotter. I want to understand a bit more before we dive into solutions. Could you tell me which model of chartplotter you are using? Also, are you updating software, charts, or both when it pauses? Have you noticed any other error messages or behaviors around the pause?

Meanwhile, here are some common straightforward steps we can try to smooth out this update pause issue:

1. Restart Devices: Power off both your chartplotter and your Mac, then turn them back on. Restarting can clear temporary glitches.

2. Check Wi-Fi Connection: Since ActiveCaptain updates are often done over Wi-Fi, ensure your Mac and chartplotter are strongly connected to the same network without interference or dropouts.

3. Remove MicroSD Cards and Network Cables: If your chartplotter has any microSD cards inserted or is connected via Garmin Marine Network or NMEA 2000 cables, try removing/disconnecting these temporarily. Sometimes network conflicts can cause update freezes2.

4. Reset Settings on Chartplotter: Try resetting your chartplotter to default settings (check your manual for how, or I can guide you) and attempt the update again. This can resolve some software update conflicts.

5. Ensure Compatibility & Latest App Version: Confirm your ActiveCaptain app on your Mac is the latest version from the App Store. Also, verify your chartplotter’s current software supports the update.

If you’ve tried any of these already or can share your answers to my initial questions, I can guide you with more tailored steps. Let me know!