Hi there! I understand you're having trouble selecting the pump number in the SmartRewards app, where the selection only flashes briefly and then disappears. Let's see if we can get this sorted out for you.

To better assist, can you tell me if the app was recently updated? Also, is this happening at just one location or multiple Cumberland Farms stations? Lastly, have you tried restarting the app or your device yet?

While I wait for those details, here’s a step-by-step set of solutions to start with:

1. Restart the App: Fully close the SmartRewards app, not just minimize it. Then reopen and try selecting the pump number again.

2. Clear Cache/Data (if possible): On Windows with a WebKit-based setup, you might be running the app via a browser or a wrapper. Try clearing your browser cache or local storage for the app site, then reload it.

3. Check Internet Connection: Ensure you have a stable internet connection because the app communicates with the pump system in real time.

4. App Permissions & Updates: Confirm the app has all necessary permissions (location, notifications) enabled to interact with the pump and check for any available updates on the app.

If you’ve tried these or the problem persists, sometimes there can be a temporary issue on the transaction server side or with the app version itself. Some other users have reported similar behaviors, especially with newer app versions where pump number selection glitches out1.

If none of these steps help, I recommend contacting SmartRewards support directly via [email protected] or by calling their help line, so they can check if it’s a known issue or related to your account.

Please let me know what you’ve tried so far and if you want detailed instructions on any step! Are you satisfied with this approach so far?