[WMUR News 9] App not updating

T
Therese
2 months ago In WMUR News 9
App not updating

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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2 months ago

Hi there! I understand your WMUR News 9 app on your iPhone with iOS 18.7 isn’t updating. Let’s work through this together.

To start, can you tell me if the app is stuck while trying to update, or if the App Store doesn’t show the update option at all?

Meanwhile, here’s a straightforward set of steps you can try to fix app update issues on iOS:

1. Check your Internet connection: Make sure you are on a stable Wi-Fi or cellular data connection, as updates depend on internet access.

2. Restart your iPhone: Sometimes a quick reboot clears out glitches that may block app updates.

3. Check available storage: Go to Settings > General > iPhone Storage and ensure you have enough free space to download the update.

4. Update from the App Store manually:
- Open the App Store app
- Tap your profile icon at the top right
- Scroll down to see if WMUR News 9 is listed under "Available Updates"
- If yes, tap "Update" next to it.

5. Sign out and back into your Apple ID:
- Go to Settings > [your name] > Scroll down and tap "Sign Out"
- Sign back in and try updating again.

6. Delete and reinstall the WMUR News 9 app: If none of the above works, back up any important app data if applicable, then delete the app and reinstall it fresh from the App Store.

If these steps don’t get the update going, it could be a temporary issue with the app’s server or App Store. I can also check if WMUR is currently reporting any known app issues.

Have you tried any of these steps yet, or did something else happen when you tried to update? That’ll help me guide you better.

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