Hi there! I'm here to help you with the issue you're experiencing with the Office Cat game crashing when trying to access the map or event area.

Let’s start by gathering a bit more information. Can you let me know if this issue started after a recent update to the game or your device? Also, have you tried any troubleshooting steps so far, such as clearing the app cache or reinstalling the game?

Once I have that information, I can guide you on how to resolve this.

I cleared the cache. I didn't reinstall the game as I didn't want to lose my progress

Thanks for the details! Since you've cleared the cache and haven't reinstalled the game yet, let's try a couple of additional steps to see if we can resolve the crashing issue:

1. Force Stop the Game: Sometimes, simply forcing the game to restart can help. You can do this by going to Settings > Apps > Office Cat > Force Stop. After that, reopen the game and see if the issue persists.

2. Check for Updates: Make sure that both your game and your Android system are up to date. You can check for game updates in the Google Play Store, and for system updates, go to Settings > System > System updates.

3. Reduce Background Processes: Ensure there are no unnecessary apps running in the background that could be causing performance issues. You can do this by navigating to the Recent Apps view and closing any apps you're not using.

4. Check Storage Space: Make sure you have sufficient storage space on your device. Low storage can also cause apps to malfunction. You can check this in Settings > Storage.

5. Network Connection: Sometimes, connectivity issues might cause games to crash when trying to load new content. Try switching between Wi-Fi and mobile data to see if that makes a difference.

If the problem continues, it might be worth reinstalling the game, but I completely understand your concern about losing progress. If you’re logged into an account (like Google Play Games), your game progress might be backed up there. You can check the game settings to confirm before proceeding with the reinstallation.

Let me know how these steps go! Are you satisfied with the solution I provided, or do you need further assistance?

Can I recover lost game data after reinstalling Office Cat?

To recover your lost game data after reinstalling Office Cat, there are a few options you can try, depending on how your progress is saved:

1. Account Sync: If you're logged into a Google account that's linked to the game, your progress might automatically restore once you reinstall the game. After reinstalling, it should prompt you to restore your progress. Just make sure to open it with the same Google account used before.

2. Google Play Games: If Office Cat supports Google Play Games, you can restore your gameplay from your saved progress there. You might need to install the Google Play Games app and ensure that your game is linked to it. Once you've done that, reinstall Office Cat and see if it prompts you to restore your saved data.

3. Contact Support: If you can't restore your progress or if you encounter any issues, contacting Office Cat support might help. Provide them with your account details and any other information they require, and they may be able to assist you in recovering your progress. You can reach them at [email protected].

For more detailed instructions, you can refer to this link, which outlines how to restore game data safely: Google Play Help.

Let me know if this information helps, or if you have any other questions! Are you satisfied with the solution I provided?