Hi there! It sounds like you're having trouble accessing the payments or transfers feature on the MACU app. Let's see if we can figure this out together. Could you let me know if you're experiencing any specific error messages or if the option to access payments and transfers is simply missing or greyed out? This will help me guide you more effectively.

Payments and transfers not there as an option

Got it. Since the payments and transfers option is missing from your MACU app, let's troubleshoot this step by step.

1. Check for App Updates: Sometimes, app updates can cause features to disappear if the app isn't fully updated. Please go to the App Store, search for the MACU app, and check if there's an update available. If there is, update the app and check if the issue persists.

2. Restart the App and Device: Sometimes a simple restart of the app or your iPhone can resolve display issues. Close the MACU app completely, then restart your iPhone, and open the app again to see if the feature returns.

3. Reinstall the App: If updating doesn't work and the feature is still missing, try deleting the MACU app and reinstalling it from the App Store. Ensure your login credentials are handy, as you'll need to sign back in after reinstalling.

4. Contact MACU Support: If the payments and transfers option is still missing after trying these steps, it might be a specific issue related to your account settings or a bug in the app. I recommend reaching out to MACU support for assistance. They can provide personalized help and check if there’s an issue on their end 3.

Let me know how it goes after trying these steps!