Hi there! I understand that when you receive your text verification code and go back to the InmateSales app page to enter it, the page reloads every time, is that right? Just to clarify, does the page reload before you can enter the code, or does it reload after you enter the code and submit it? Also, are you using the InmateSales app or accessing the service through a browser on your Android device with WebKit?
Knowing this will help me guide you better through a solution!
Thanks for the extra details! So it sounds like when you're trying to create an account on the InmateSales website through your Android device's browser, you don't see a button for creating an account, correct?
To clarify, sometimes the "Create an Account" option on InmateSales is located on the login page but might be less obvious depending on screen size or browser behavior. Here's what we can try step-by-step:
1. Access the login page directly: Go to https://inmatesales.com/ and look carefully to see if there's a "Create an Account" link below or near the login fields. It usually says something like "Need an account? Create an Account" or "Let's get started with your registration"1.
2. Try Request Desktop Site: Since you're on Android OS 10 using WebKit browser, your browser might be loading a mobile version that hides some elements. Tap on your browser's options (usually three dots), and select "Request desktop site" to see if the "Create an Account" button appears.
3. Clear Cache or Reload: If the button still doesn't appear, try clearing your browser cache or refreshing the page as sometimes stale data can cause display issues.
4. Use the App: If the website continues giving trouble, the InmateSales app itself typically has account creation as a clearly available option during startup or login screens. If you are open to using the app, installing it might streamline account creation.
If none of these options work as expected, could you share what you see on the screen exactly? For example, is there only a login form with no sign-up option? That info can help me dig deeper for you.
Are you able to try these steps? Let me know how it goes!
Thank you for clarifying that your issue is specifically with the InmateSales app where after receiving the text verification code, when you go back to the verification page, it reloads every time and disrupts your process. I can help guide you through some steps to resolve this.
Here’s what I suggest you try, tailored for your Android device and WebKit browser environment:
1. Avoid using the browser’s 'back' button: Instead of pressing the back button after receiving the text code, try switching apps directly (e.g., use your Android task switcher) to go back to the InmateSales app or browser tab. Sometimes the back button reloads the page or resets the form.
2. Use the InmateSales mobile app if possible: The app is designed to handle verification flows better than browsers, especially on mobile devices. If you haven’t installed it, I recommend downloading it from Google Play Store and using it for registration and verification7.
3. Clear cache and cookies on your browser: Since you are using a WebKit-based Android browser, cached data might cause the page reload loop. Go to your browser settings > Privacy > Clear browsing data > Clear cache and cookies, then restart the browser and try again.
4. Check your browser permissions: Make sure your browser can receive SMS autofill or can access clipboard if the verification code autofill is used. Sometimes missing permissions cause the app to reload or not retain state.
5. Try 'Request Desktop Site': If the problem persists in the browser, switching to desktop view can sometimes prevent reloads caused by mobile page scripts hiding elements or reloading unnecessarily.
6. Update your device and app: Confirm both your Android system and the InmateSales app are fully updated to their latest versions. Older versions may have bugs causing this behavior.
7. Avoid multiple tabs: Ensure you only have one browser tab open on the InmateSales website, as multiple sessions can confuse the verification process and trigger reloads.
If after trying these steps the page still reloads every time you attempt to enter the verification code, it might be a technical issue on InmateSales' side or a session timeout problem.
In that case, you can:
- Contact InmateSales support directly through their official contact channels for further assistance. - Try registering at a different time to rule out server timeout or overload issues.
Would you like me to help walk you through any of these steps? Or do you prefer guidance on contacting InmateSales support? Let me know!
Comments
Charlotte Green
Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...
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Hi there! I understand that when you receive your text verification code and go back to the InmateSales app page to enter it, the page reloads every time, is that right? Just to clarify, does the page reload before you can enter the code, or does it reload after you enter the code and submit it? Also, are you using the InmateSales app or accessing the service through a browser on your Android device with WebKit?
Knowing this will help me guide you better through a solution!
Yes but on website it doesn't have button for creating an account
Charlotte Green
Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...
Followed by
Thanks for the extra details! So it sounds like when you're trying to create an account on the InmateSales website through your Android device's browser, you don't see a button for creating an account, correct?
To clarify, sometimes the "Create an Account" option on InmateSales is located on the login page but might be less obvious depending on screen size or browser behavior. Here's what we can try step-by-step:
1. Access the login page directly: Go to https://inmatesales.com/ and look carefully to see if there's a "Create an Account" link below or near the login fields. It usually says something like "Need an account? Create an Account" or "Let's get started with your registration"1.
2. Try Request Desktop Site: Since you're on Android OS 10 using WebKit browser, your browser might be loading a mobile version that hides some elements. Tap on your browser's options (usually three dots), and select "Request desktop site" to see if the "Create an Account" button appears.
3. Clear Cache or Reload: If the button still doesn't appear, try clearing your browser cache or refreshing the page as sometimes stale data can cause display issues.
4. Use the App: If the website continues giving trouble, the InmateSales app itself typically has account creation as a clearly available option during startup or login screens. If you are open to using the app, installing it might streamline account creation.
If none of these options work as expected, could you share what you see on the screen exactly? For example, is there only a login form with no sign-up option? That info can help me dig deeper for you.
Are you able to try these steps? Let me know how it goes!
When I receive my text verification and go back to the page it reloads,everytime?
Charlotte Green
Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...
Followed by
Thank you for clarifying that your issue is specifically with the InmateSales app where after receiving the text verification code, when you go back to the verification page, it reloads every time and disrupts your process. I can help guide you through some steps to resolve this.
Here’s what I suggest you try, tailored for your Android device and WebKit browser environment:
1. Avoid using the browser’s 'back' button: Instead of pressing the back button after receiving the text code, try switching apps directly (e.g., use your Android task switcher) to go back to the InmateSales app or browser tab. Sometimes the back button reloads the page or resets the form.
2. Use the InmateSales mobile app if possible: The app is designed to handle verification flows better than browsers, especially on mobile devices. If you haven’t installed it, I recommend downloading it from Google Play Store and using it for registration and verification7.
3. Clear cache and cookies on your browser: Since you are using a WebKit-based Android browser, cached data might cause the page reload loop. Go to your browser settings > Privacy > Clear browsing data > Clear cache and cookies, then restart the browser and try again.
4. Check your browser permissions: Make sure your browser can receive SMS autofill or can access clipboard if the verification code autofill is used. Sometimes missing permissions cause the app to reload or not retain state.
5. Try 'Request Desktop Site': If the problem persists in the browser, switching to desktop view can sometimes prevent reloads caused by mobile page scripts hiding elements or reloading unnecessarily.
6. Update your device and app: Confirm both your Android system and the InmateSales app are fully updated to their latest versions. Older versions may have bugs causing this behavior.
7. Avoid multiple tabs: Ensure you only have one browser tab open on the InmateSales website, as multiple sessions can confuse the verification process and trigger reloads.
If after trying these steps the page still reloads every time you attempt to enter the verification code, it might be a technical issue on InmateSales' side or a session timeout problem.
In that case, you can:
- Contact InmateSales support directly through their official contact channels for further assistance.
- Try registering at a different time to rule out server timeout or overload issues.
Would you like me to help walk you through any of these steps? Or do you prefer guidance on contacting InmateSales support? Let me know!
Are you satisfied with this solution so far?