Hi there! I understand you're not receiving the scanned documents that you emailed to yourself from TurboScan. I'd like to help you get this sorted out. To start, can you tell me a bit more about what you've tried so far? For example:

- Are you seeing any confirmation that the email was sent successfully within TurboScan?
- What email service are you using (Gmail, Outlook, etc.)?
- Have you checked your spam or junk folder in your email?
- Are you experiencing any other email issues outside of TurboScan?

This info will help me guide you better!

Meanwhile, here are some initial steps we can try:

1. Check Email Sent Status in TurboScan: Make sure the app shows that the document was sent successfully. Some users see a "sent" confirmation.

2. Verify Email Address Input: Double-check that the email address you are sending to is entered correctly without typos.

3. Look in Spam/Junk Folder: Sometimes email services filter automated emails into junk or spam folders. Check there to see if your scans landed mistakenly.

4. Check Your Email App Settings on Windows: Since you're on Windows 10 with WebKit browser, ensure your email client isn’t blocking or filtering emails from TurboScan.

5. Reconfigure Email Account: Occasionally, email account settings get out of sync. Try removing and adding back your email account via Windows Settings > Accounts > Email & accounts.

6. Restart TurboScan and Your Device: Close TurboScan completely and reopen it. Also, consider rebooting your Windows device to clear temporary glitches.

7. Update or Reinstall TurboScan: If the app is outdated or corrupted, uninstall TurboScan and install the latest version from the official source.

If after these steps you're still not receiving your scans via email, it might be an issue with TurboScan’s email sending feature or your email provider's filters.

Would you like me to guide you through these steps in detail? Also, please let me know if you encountered any error messages during the process.