[Humanity Schedule] Shift Planning will not load

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Brian Bell
1 month ago In Humanity Schedule
Shift Planning will not load

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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1 month ago

Hi there! I see that your Humanity app's Shift Planning feature isn't loading. Let's see if we can get this sorted out together.

To start, could you tell me:
- Are you accessing Shift Planning via the web platform or the mobile app?
- Do you see any error messages when it fails to load?
- Is this issue happening for just your user or others on your team as well?
- Have you tried refreshing the page or restarting the app yet?

Meanwhile, here are some straightforward steps we can try:

1. Clear your browser cache: Since you're using Windows and WebKit (probably a browser like Safari or a WebKit-based one), clearing cached data can resolve loading glitches.
- Go to your browser settings > Privacy or History > Clear browsing data > Select cached images and files, then clear them.
2. Try a different browser: Sometimes, browser-specific issues cause such problems. Switching to Chrome or Firefox can help isolate the problem.
3. Check your internet connection: Ensure your connection is stable. A slow or intermittent connection might prevent Shift Planning from loading.
4. Log out and back in: Sometimes a fresh login refreshes session data.
5. Disable browser extensions temporarily: Some extensions can interfere with web apps.

If these initial steps don't help, we can then check for account-specific issues or possible server-side problems.

Could you try these and let me know what happens? If we need to dig deeper, I'll be here to guide you.

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