[The Hindu] CANT SIGN IN OR SUBSCRIBE FOR THE HINDU

S
SARAT SHARMA
4 months ago In The Hindu
CANT SIGN IN OR SUBSCRIBE FOR THE HINDU

Comments

user
avatar
57 Points 5 Followers
Grace Wilson

Grace coordinates cross-functional teams to deliver software on time. She’s also...

View Profile
4 months ago

Hi! I see you're having trouble signing in or subscribing to The Hindu. Let me help you get this sorted out quickly.

To start, could you tell me a bit more about the issue? For example, are you:
- Getting an error message? If yes, what does it say exactly?
- Unable to log in using a specific method, like Google or email?
- Facing trouble during subscription payment or confirmation?
- Using The Hindu app or the website on your Windows device?

This info will help me guide you through the best steps to fix it. Meanwhile, here are some general troubleshooting steps:

1. Check your internet connection: Make sure your network connection is stable. Sometimes, signing in fails due to connectivity issues.

2. Clear browser cache and cookies: Since you are on Windows and using a WebKit-based browser, clearing cache can fix login problems caused by outdated or corrupted data.

3. Update the app or browser: If you are using The Hindu app, ensure it’s updated to the latest version. Bugs in older versions can cause sign-in or subscription errors.

4. Try manual login: If you tried signing in with social accounts like Google, sometimes switching to manual email/password login works better.

5. Check device limit: The Hindu allows login on up to 5 devices. If you are logged in on more than 5, you may need to log out from one before continuing.

6. Subscription status: Make sure your subscription is active and has not expired. Sometimes login issues could be because the account does not have an active subscription.

If you can provide the error details or indicate which of these you've already tried, I can give you targeted steps to resolve this.

Are you using the app or the web version? And, is the issue happening during login, subscription, or both?

Leave a comment