Hi there! I hear you’re having trouble submitting the “Thank You” picture through the Vet Tix app. I’d like to get a bit more info so I can help you better. Could you tell me:

- Are you able to take the picture within the app, or is the camera not loading at all?
- When you try to submit the picture, do you get an error message? If so, what does it say?
- Have you checked the app’s permissions on your Windows device to make sure it’s allowed to access your camera and files?

These details will help me guide you through the best next steps. In the meantime, here’s a quick checklist we can start with:

1. Check App Permissions: Since you’re on Windows using a WebKit browser, make sure your browser and app have permission to use your camera and file system. You can usually find these permissions in your browser settings under Privacy and Security.

2. Try Taking Photo Outside the App: Take your “Thank You” picture with your device’s camera app, then upload it from your files through the Vet Tix app interface.

3. Clear Browser Cache and Cookies: Sometimes cached data can cause upload issues. In your browser, clear cached images and files, then try again.

4. Try a Different Browser or Incognito Mode: This helps rule out any browser extensions or temporary issues blocking the upload.

If you’ve already tried these or things still aren’t working, just let me know what you’ve done and any messages or odd behavior you noticed. I’m here to help get your Thank You picture submitted smoothly!