[Video Lite] Video not play after turn off

S
sorin
1 year ago In Video Lite
video not play after turn off

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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1 year ago

Hi there! I’m sorry to hear that you’re having trouble with your Video Lite app after turning it off. I can definitely help you with that. Can you provide me with a bit more detail about the situation? For instance, are you experiencing this issue immediately after turning the app back on, or has this happened after you turned off your device as well?

Additionally, have you tried any troubleshooting steps already, like restarting the app or your device? Let’s work together to get this sorted out!

S
sorin
1 year ago

restart not works

user
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56 Points 7 Followers
Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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1 year ago

Thank you for the update! Let's try some additional troubleshooting steps. Since restarting didn't resolve the issue, we can try the following steps:

1. Clear Cache and Data: Sometimes, clearing the app's cache can help resolve playback issues. To do this:
- Go to Settings on your device.
- Find Apps or Applications.
- Locate Video Lite and select it.
- Tap on Storage, then choose Clear Cache and Clear Data. Please note that clearing data may reset your app settings.

2. Check App Permissions: Make sure that the Video Lite app has the necessary permissions:
- In the Settings menu, go to Apps.
- Select Video Lite again and check Permissions. Ensure that the app has permissions for Storage and anything else it might need.

3. Update the App: Ensure that you are using the latest version of Video Lite. Sometimes issues are fixed in new updates. You can check for updates in the App Store or Google Play Store, depending on your device.

4. Check Internet Connection: Ensure that your internet connection is stable. If you're using Wi-Fi, try switching to mobile data or vice versa to see if that makes a difference.

5. Check for Device Updates: Sometimes, updating your operating system can resolve compatibility issues. Go to Settings > Update & Security and check for any pending updates.

If after trying these steps, the problem still persists, let me know, and we can look into other options or suggest contacting support. Are you satisfied with the solutions I've provided so far?

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