Hi there! I see that the Outside TV app is not loading on your desktop or laptop running macOS Catalina (10.15.7). Let’s work through this together to get you back to streaming.

To start, can you tell me:
- Are you using the Outside TV app or trying to load it via a web browser on your Mac?
- If it's the app, does it open but fail to load content, or does it not open at all?
- Have you tried any troubleshooting steps so far, like restarting the device or app?

In the meantime, here are some clear steps to try for general issues loading Outside TV content on your Mac:

1. Clear Browser Cache and Cookies (if using browser):
Sometimes cached files cause loading issues. In Safari or whichever browser you use:
- Go to Safari > Preferences > Privacy > Manage Website Data.
- Remove data related to Outside TV or all data if you're unsure.
- Restart the browser and try loading the app or site again.

2. Log out and Back In:
- Log out from your Outside TV account completely.
- Close the app or browser.
- Relaunch and log in again. This refreshes your session and often resolves loading problems.

3. Check Your Internet Connection:
- Make sure your Mac is connected to a stable Wi-Fi.
- You can try restarting your router to clear any network glitches.

4. Update Your Operating System and App:
- Ensure macOS 10.15.7 is fully updated via System Preferences > Software Update.
- If you’re using the app, check App Store for any available updates and install them.

5. Disable VPN or Proxy (if applicable):
- Sometimes VPNs or proxy services interfere with streaming or app connection.

6. Restart Your Computer:
- A simple reboot can clear temporary issues.

If these steps don’t work, let me know if you’re encountering any error messages or if the app/browser simply stays on a blank or loading screen. That will help me dig deeper.

Meanwhile, the official Outside TV guidance also recommends clearing cache and cookies, logging out and back in for content-access issues1.

Are you comfortable trying these now? Let me know how it goes!