Hi there! I want to make sure I understand your issue correctly: You made a pass purchase and initially had 10 Robux, but the second time you tried to get Robux through the pass, it didn’t work. Could you please clarify a bit more? For example:

- What exactly happened when you tried the second time? Did you get an error message or did nothing happen?
- Are you using the same account for both attempts?
- Did you notice if the Robux were deducted but not received?

This will help me narrow down the issue and guide you through the best steps to fix it. Looking forward to your details!

i didn't change anything so idk what the issue is

Thanks for letting me know you didn’t change anything before the issue started happening. Just to be sure, are you trying to get more Robux through a Skinape pass or encountering an issue related to changing skins in the game?

Since you mentioned it didn’t work the second time, sometimes the game or platform might temporarily have hiccups related to in-app purchases or skin updates. Here are a few quick steps you can try to resolve it:

1. Restart the Game & App: Close Skinape and the Roblox app completely, then reopen and try again. This refresh can clear minor glitches.

2. Check Your Balance & Purchase History: Confirm if the Robux was deducted during the second attempt or not. You can typically check your Roblox balance and recent transactions through your account dashboard.

3. Internet Connection: Ensure you have a stable internet connection when trying the purchase.

4. Update Your Game & App: Verify that you have the latest version of Roblox and Skinape; sometimes, outdated versions cause transaction issues.

5. Log Out and Log Back In: Sometimes, account session issues can cause such errors.

If after these steps it still doesn’t work, there might be a temporary issue with the Skinape platform or your transaction. In that case, I recommend contacting Skinape support directly at [email protected] with your account info and transaction details.

Does this sound like the issue you’re experiencing? If you want, I can guide you through checking your purchase history or updating your apps on your Windows device. Let me know!

the robux is avalible but didn't get it

Thanks for clarifying that your Robux balance shows the Robux is available, but you didn’t actually receive them in your game or account as expected. Let’s try to get this sorted out.

Here’s what we can do step-by-step:

1. Verify Account Sync
Sometimes the Robux balance updates on the website or account dashboard but doesn’t immediately reflect in the game. Try logging out of Roblox and Skinape, then logging back in to refresh your account sync.

2. Check for Pending Transactions
Sometimes transactions take a little while to fully process. Check your Roblox transaction history to see if the purchase is marked as completed or pending.

3. Restart Your Device
Restart your Windows device. This can help clear temporary glitches with app syncing or caching.

4. Clear Cache and Cookies from Your Browser
Since you’re using a WebKit browser on Windows, clearing cache and cookies might help if there’s an issue displaying your current balance properly.

5. Update Games and Apps
Confirm you have the latest versions of any related apps or plugins for Skinape and Roblox.

6. Try Claiming Again or Contact Support
If the balance shows correctly but the Robux aren’t credited to your usable amount or inventory, the system might have glitched. Sometimes funds are available but not attached to a particular item or benefit you were expecting. You might want to retry or reach out to Skinape support with full transaction details for a manual check.

If none of these help, please let me know what exactly you were expecting after getting the Robux (e.g., an in-game item, unlocked skin, etc.), and I can guide you specifically on that part.

Are you comfortable trying these out? I’m here to help every step of the way!

what does prending mean

Great question! It seems like you meant to ask about "pending," which is likely what "prending" refers to. In Skinape or similar platforms, "pending" means that your transaction or item (like Robux or a skin) is still being processed and hasn’t been fully completed or credited to your account yet.

For example, if your Robux purchase is "pending," it means the system is still verifying or finalizing the transaction. Once it’s complete, the Robux should appear properly in your account or inventory. Sometimes this can take a little bit of time depending on the system or payment provider.

If you see a "pending" status, the best thing is to wait a little while and avoid trying the purchase again immediately, as repeated attempts might cause errors or confusion.

Let me know if you want help checking if your transaction is pending, or if it seems stuck and we should explore other solutions!