Hi there! I understand you're facing an "Internal error before pay screen" issue on the SAS website or app. To help you better, could you please tell me a bit more? For example:

- Where exactly does the error appear? (e.g., right before entering payment details or just when clicking to proceed)
- Are you using the SAS website or the app?
- Have you noticed any error messages or codes displayed?
- Have you tried any troubleshooting steps so far, like clearing your browser cache or trying a different browser/device?

This info will help me guide you to the right solution. Meanwhile, I can share some common causes and fixes for this type of issue.

Here’s a step-by-step approach we can try:

1. Clear Browser Cache and Cookies: Sometimes old data can interfere with checkout processes. Since you're on Windows with WebKit, clear your browser history and cookies, then restart the browser.

2. Try a Different Browser or Incognito Mode: This can rule out browser-specific issues or conflicts from extensions.

3. Check for Network or VPN Issues: Disable any VPN or firewall that might block payment processing.

4. Verify Payment Details: Make sure your credit card info is entered correctly and the card is authorized for online payments.

5. Update Your Browser: An outdated browser might not support the SAS payment system correctly.

6. Restart Your Device: This clears temporary glitches affecting browser performance.

If these don’t help, the error might be on SAS’s side or due to server issues. In that case, it’s useful to check the SAS site status or contact SAS support directly ([email protected]). Also, payment errors like “We had an issue processing your payment” have been reported by users attempting ticket purchase1.

Could you try these steps and let me know what happens? Then we can dive deeper if needed.