Hi! I understand that when you click the “Read on app” button in your Substack email on your iPhone (iOS 18.6.2), nothing happens. Let’s try to get this working for you.

First, just to clarify:
1. Do you have the Substack app installed on your iPhone?
2. When you tap “Read on app,” does anything at all occur? For example, does the app open but not load the post, or does nothing happen at all?
3. Is your iPhone connected to the internet at the time you try this?

Once I have a bit more info, I can guide you better. Meanwhile, here are some straightforward steps to try:

1. Check if the Substack app is installed and updated:
- On your iPhone, open the App Store, tap your profile icon, and scroll to see if an update is available for Substack.
- If not installed, download it from the App Store.

2. Try opening a different Substack email and tap its “Read on app” button:
- This can help tell if the issue is with a specific email or the app/email interaction.

3. Restart your iPhone:
- Sometimes, a simple restart can clear out minor glitches.

4. Check app permissions:
- On your iPhone, go to Settings > Substack and ensure it has permission to open links and has the necessary access.

5. Test opening the post from your browser:
- Instead of “Read on app,” try tapping “Read online” if that’s present, to ensure the link itself works.

If those don’t help, the issue might be related to how the link in the email interacts with iOS or the app. Let me know how these steps go and if anything changes when you try. We'll get this sorted!

I did all you said. It takes to the app store as if the app wasn’t there, but it. Is downloaded

Thanks for that info—it helps a lot. Since tapping “Read on app” takes you to the App Store even though Substack is already installed, it sounds like the link isn’t properly opening the app through iOS’s system called “Universal Links.” These links should open the app directly but sometimes get broken or misconfigured.

Here’s what you can try next to fix this:

1. Check if Universal Links are enabled for the Substack app:
- Sometimes, if you’ve tapped “Open in Safari” or similar before, iOS remembers this preference and won’t open links in the app.
- To reset this, try uninstalling the Substack app, then reinstall it fresh from the App Store.
- After reinstalling, tap the “Read on app” link again directly from the email (not copying the link). This should prompt iOS to open the app instead of the App Store.

2. Clear Safari’s website data:
- On iPhone, go to Settings > Safari > Clear History and Website Data.
- Sometimes Safari caches interfere with link routing to apps.

3. Make sure the email app you’re using supports Universal Links properly:
- Some email apps handle links differently.
- If you’re using the default Apple Mail app, this usually works well.
- If you use Gmail or others, try Apple Mail to see if the link opens the app correctly.

If these still don’t work, it’s possible there might be a bug or issue with either the specific Substack email or app version interacting with iOS 18.6.2. In that case, it might help to report it to Substack support at [email protected] so they can look into link configuration.

Would you like me to guide you in uninstalling and reinstalling the app step-by-step? Also, could you tell me which email app you use on your iPhone? That will help tailor the advice better.

Reinstalling Substack without losing data

Great question about reinstalling the Substack app on your iPhone without losing your data!

Since you’re on iOS, here’s the key point: When you delete an app, iOS typically also deletes its local data unless that data is backed up or synced to the cloud. For Substack, most of your content, subscriptions, and settings are saved server-side on your Substack account—not locally on your phone. This means your account info, saved posts, and subscriptions live on Substack’s servers, not just your app.

Here’s how to safely reinstall the Substack app without losing important data:

1. Make sure you know your Substack account login (email and password). This is essential to get back your account info after reinstall.

2. Delete the Substack app from your iPhone:
- Touch and hold the Substack app icon.
- Tap “Remove App” then “Delete App” to uninstall it.

3. Reinstall the app from the App Store.

4. Open the app and sign back into your Substack account: your data, subscriptions, and posts will sync back from Substack’s servers since your account info is stored online.

This process means no data is lost on the server side, and reinstalling is safe as long as you don’t lose your login info.

If you have any drafts or local content saved only on your iPhone (which is uncommon with Substack), then you might want to back those up first by copying them elsewhere manually.

Would you like me to walk you through any part of this in more detail? Are you ready to try reinstalling now?