Popular
[Substack] The screen locks up and I cannot do anything to move to the next pape
G
2 months ago In
Substack
The screen locks up and I cannot do anything to move to the next pape
Comments
Henry Adams
Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...
Followed by
Hi there! I see your Substack app screen is freezing and you can’t move to the next page. I want to get a clear sense of what’s going on so I can help you best.
Could you tell me:
- Are you using the Substack app on your Mac directly, or are you accessing Substack via a web browser on your Mac?
- Does the freeze happen consistently when you do a particular action (like subscribing, scrolling, or opening a page)?
- Have you already tried restarting the app or your computer to see if that helps?
- Are you running the latest version of the Substack app or your browser?
Once I have these details, I can guide you through some straightforward steps to fix this. Looking forward to your reply!