[Elfster] Wishes not showing up on guests list

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Kathy Shepherd
6 months ago In Elfster
wishes not showing up on guests list

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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6 months ago

Hi there! I understand that you're having trouble with guest wish lists not showing up on the Elfster app's guest list. To help me assist you better, could you please clarify a couple of things for me?

1. Are you the organizer seeing that guests' wishes are not appearing, or is this an issue for the guests themselves when they try to view their own wishlists?
2. Are guests able to successfully add wishes to their wishlists, but these just don't appear on the main guest list?
3. Which platform are you using to access Elfster—the app or a web browser on your Windows 10 device?

Once I know a bit more, I can guide you through some steps to fix this. Generally, the first things to check involve wishlist privacy settings, confirming guests have properly saved their wishes, and ensuring the event settings allow you to view all guest lists.

Looking forward to your reply so we can get this sorted for you!

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Kathy Shepherd
6 months ago

guest not seeing others' wish list

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18 Points 4 Followers
Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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6 months ago

Thanks for the extra info! So your guest is unable to view other users' wish lists on Elfster. Usually, this is related to the privacy settings of those wish lists or the event organizer’s settings.

Here’s a step-by-step guide you can try, tailored for your Windows 10 setup using a web browser:

1. Have the guests check their wishlist privacy settings:
- Each guest should log into Elfster and go to their own wishlist.
- Click on the wishlist settings or gear icon.
- Ensure the wishlist is set to Public or Shared with participants (not Private). This setting allows others in the gift exchange to see their list.

2. Confirm event visibility settings:
- As the event organizer, verify that your gift exchange settings don’t restrict guests from seeing others’ wishlists.
- Go to your event page, look for privacy or visibility options, and make sure “Show guest wishlists to participants” is enabled.

3. Refresh and re-access the guest list:
- After settings are confirmed or updated, guests should log out and back in or refresh their browser page to update visibility.

4. Browser considerations:
- Since you’re on Windows 10 using WebKit-based browsing, clear your browser’s cache and cookies if the problem persists. Sometimes old data can interfere with correct display.

If after these steps the guests still can't see others' wish lists, it might be an account-specific or server-side issue—at that point, I’d recommend contacting Elfster support at [email protected] for a closer look.

You can find more detailed info on managing wishlist sharing here: Elfster Help Center - Sharing Wishlists

Does that help? Let me know if you want me to guide you through any of the steps!

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