Hi there! I understand you're experiencing some issues with the MyTunes app—specifically songs cutting off unexpectedly, words being mispronounced in the AI-generated vocals, and being charged for voice usage that you never received. Let’s get to the bottom of this together.

First, to make sure I’m on the right track:
- When songs cut off, does this happen consistently at the same point in every song or at random times?
- Are the mispronunciations frequent throughout the whole track or just in specific words?
- Regarding the charges, do you see these in your app purchase history or on your payment method statement? Also, did you authorize any trial or subscription recently?

Once I have this info, I can guide you through some troubleshooting steps. But to start, here’s a general approach to handle what you described on your Mac running OS X 10.15.7:

1. Check App Version and Updates
Make sure MyTunes is updated to the latest version. Sometimes bugs like cutting off songs or mispronunciations can be improved with patches from developers.

2. Clear App Cache and Data
Sometimes corrupted data can cause playback errors. Try quitting the app completely, then:
- Open Finder -> Go -> Go to Folder...
- Type ~/Library/Application Support/MyTunes/ and press Enter.
- Back up and then delete the cache files.
Restart the app and see if playback improves.

3. Verify Audio Settings and Permissions
- Check System Preferences -> Sound, ensure output device is correct.
- In System Preferences -> Security & Privacy -> Microphone, confirm MyTunes has access if it needs it for voice features.

4. Reproduce the Issue on Another Network
Sometimes connectivity issues cause partial downloads or streaming cuts. If possible, switch to another Wi-Fi or a wired connection and try again.

5. Review Payment History and Subscription
Open the Mac App Store or wherever you subscribed, and check recent invoices or receipts. This can help clarify what you were charged for. If you see unauthorized charges, take screenshots and document them.

6. Contact Support for Billing Errors
Since charges are concerning and seem linked to a voice feature you never received, I recommend submitting a support ticket via MyTunes official support (often through the app or their website). Provide them your receipts and the issue details.

If after these steps the songs still cut off or mispronunciations persist, it’s likely a bug reported by other users too—some have noted similar problems with MyTunes AI mispronouncing words and truncating songs around the 3-minute mark1 2.

Would you like me to walk you through these steps one at a time? And could you update me on what you’ve already tried so we don’t repeat any steps?

Are you satisfied with the initial guidance I provided?

It was cutting my songs off and mispronouncing words, and it charged me for my voice that I never got

Hi again! Thanks for sharing your concern once more. It sounds like the core issues are songs cutting off, AI-generated vocals mispronouncing words, and being charged for a voice service you never received. I’ve looked into recent reports around MyTunes, and these problems seem to be affecting quite a few users.

Here’s some insight and what you can do next:

1. Songs Cutting Off Around 3 Minutes
Many users have reported that MyTunes clips songs at roughly the 3-minute mark, which appears to be a known limitation or bug in the app’s current version. This is likely due to the AI generation process or app design rather than your device. Unfortunately, there isn’t a straightforward fix on the user side yet, but you can check for updates regularly in case the developers release a patch2.

2. Mispronounced Words in AI Vocals
The AI-generated vocals sometimes struggle with pronunciation, especially with uncommon words or names. This is an ongoing challenge with current AI music tech. There isn't a direct setting to improve this, but re-recording your voice samples with clearer enunciation or shorter phrases might help somewhat. Some users also suggest testing simpler lyrics or phrasings to reduce errors1.

3. Unexpected Charges for Voice Service Not Received
There have been reports of users being charged for voice features tied to MyTunes that they never got or that didn't work properly. To address this:
- Review your purchase history in the Mac App Store or the payment method you used to confirm exact charges.
- If you see unauthorized or unexpected charges, immediately contact MyTunes customer support with screenshots and details. They may refund or clarify the billing.
- You can cancel any ongoing subscriptions to avoid future charges by going to your App Store account settings.4

To summarize, the problems you mention are commonly reported as part of MyTunes’ current release. While you can try clearing cache, re-recording voice samples, or switching network connections, the cutting-off and mispronunciation issues mostly need fixes from the app developers.

If you want, I can help you step through checking your purchase history and cancel any subscriptions if needed. Also, I can guide you on submitting a detailed support ticket to MyTunes for the billing issue.

Please let me know what you’d like to try next or if you want help gathering your billing info. Are you satisfied with this overview so far?