Hi there! I’m Benjamin Carter. Sorry to hear you’re having trouble logging into your Keeta app account. To better assist, could you tell me a bit more about what happens when you try to log in? For example, are you not receiving the verification code, is there an error message, or something else?

Meanwhile, here’s a general step-by-step to try with iOS 18_6_2 on your iPhone:

1. Check Your Internet Connection: Make sure you’re connected to a stable Wi-Fi or cellular network.

2. Restart the App: Fully close the Keeta app from the app switcher and reopen it.

3. Update the App: Go to the App Store and check if there’s an update available for Keeta. An outdated version can sometimes cause login issues.

4. Clear App Cache (If Possible): iOS generally doesn’t let you clear cache directly, but you can try deleting the app and reinstalling it. This removes any corrupted temporary files.

5. Verify Your Phone Number: If your login requires a code sent to your mobile number but you’re not receiving it, double-check that the number on the account is correct and your SMS functionality is working.

6. Check for Account Suspension: There are cases reported where accounts get suspended, especially in some regions like Saudi Arabia. If you suspect this might be the case, the app usually provides an info message or you might need to contact support.

If you’ve tried any of these and still can’t log in, let me know exactly what stage you’re stuck at or include any error messages you see, and we can dig deeper from there!

Also, if you’re not getting the login code on your mobile number, some users have reported similar issues and solutions include verifying network connection or contacting Keeta support directly for help with codes1.

Would you like me to guide you through uninstalling and reinstalling the app next, or check for possible account suspension issues?