[Chewy] Was trying to purchase dog food and open on different brands, was acting up and taking a long time, .

J
Jane
4 months ago In Chewy
Was trying to purchase dog food and open on different brands, was acting up and taking a long time, .

Comments

user
avatar
604 Points 4 Followers
Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

View Profile
4 months ago

Hello! I understand you were trying to buy dog food on different brands via the Chewy app but it was slow and acting up. That can definitely make ordering a bit tricky. To help you better, could you tell me a bit more?

- Is the app slow to load the product pages, or slow when adding items to the cart or checking out?
- Are you seeing any error messages or just long wait times?
- Have you tried anything already like closing and reopening the app or restarting your device?

Once I have a little more info, I can guide you through some steps to speed things up. Meanwhile, here are some quick things to try on your Android 10 device with WebKit browser:

1. Clear the app cache:
- Go to Settings > Apps > Chewy > Storage > Clear Cache. This can fix many loading issues.

2. Check your internet connection:
- Make sure you have a stable Wi-Fi or cellular data connection. Slow or unstable connectivity can cause delays.

3. Restart the app and device:
- Fully close the Chewy app (swipe it away from recent apps) and restart your phone to clear temporary glitches.

4. Update the app:
- Ensure your Chewy app is updated to the latest version from the Google Play Store for any recent fixes.

If the problem persists after trying these, I can help you with more advanced steps or verify if there are current known delays reported for orders or app performance.

Do you want me to walk you through these steps? Also, can you share if this happens with all brands you tried or only specific ones?

Leave a comment