Hi there! I understand your Chewy app is showing you someone else’s home page or logging you in as a different user on your iPhone running iOS 18.5. That certainly sounds unusual. To help you better, can I ask a couple of quick questions?

- Were you previously logged into the app on your device, or is this the first time you’re opening it?
- Have you shared your device with anyone else who might have logged into their Chewy account?
- Have you tried logging out and logging back into your account?

While you answer, here are some initial steps you can try to fix this:

1. Log out from the app completely:
- Open the Chewy app.
- Go to the profile or settings section.
- Look for a "Log out" or "Sign out" option and tap it.

2. Clear app data (cache and stored info):
- On iOS, you can’t clear app cache selectively like on Android, but deleting and reinstalling the app resets it.
- Long-press the Chewy app icon and choose “Remove App,” then reinstall it from the App Store.

3. Re-login with your correct credentials:
- After reinstalling, open the app and log in only with your own email and password.

This usually helps clear any cached sessions that might be causing confusion. Sometimes, if multiple accounts were logged in on the device, the app might be showing the last active session.

If these steps don’t resolve the issue, it could indicate an account mix-up on Chewy’s backend, such as accounts merged incorrectly or a syncing problem.

Please try the above and let me know if you still see the wrong home page. If so, we might need to escalate it to Chewy’s support team to verify your account details and ensure your app session is secure and personalized correctly.

Are you able to try these steps now?