Hi! I understand you’re having trouble accessing the live streams on TBN+ for shows like Charlie Kirk, Erick Stakelbeck, and Pastor Allen Jackson. I’d love to help get this sorted out for you.

To start, could you tell me a bit more about what happens when you try to watch the live stream? For example:
- Do you see any error messages?
- Does the stream start but then freeze or buffer endlessly?
- Have you noticed if this happens only with specific shows or all live streams on the app?

Meanwhile, here are some general steps you can try on your WebKit browser on Android 10 to troubleshoot the streaming issue:

1. Check Your Internet Connection: Streaming requires a stable internet connection. Try switching between Wi-Fi and mobile data to see if the issue persists.

2. Clear Browser Cache and Cookies: Sometimes old cached data can interfere. Go to your Android settings > Apps > your browser > Storage > Clear Cache and Clear Data.

3. Update Your Browser: Ensure your WebKit-based browser is updated to the latest version available for Android 10, as older versions might have compatibility issues with the TBN+ streaming service.

4. Disable VPN or Proxy: If you’re using a VPN or proxy, it might affect streaming. Try disabling it and accessing live streams again.

5. Try Incognito Mode: Sometimes extensions or stored data cause issues. Open a private/incognito tab and access the TBN+ live stream there.

6. Check TBN+ Service Status: Although uncommon, there might be temporary outages or maintenance affecting specific live shows. TBN+ shows like Charlie Kirk Today and Allen Jackson NOW generally stream live reliably, but it’s good to verify.

Please let me know the results of these steps, and if the problem continues, we can dig deeper together. If necessary, I can help escalate this to TBN+ support for a closer look.

Are you okay with trying these out?

When I click on live then on the top TBN option where I usually see the days live programing I get a prompt to add premium

Thanks for sharing that detail! It sounds like when you tap on the live TBN option, you're getting a prompt to "add premium," which suggests the content you're trying to access might require a TBN+ Premium subscription rather than the free tier.

To clarify, TBN+ offers two service levels:
- Free Tier (with ads): Provides access to a variety of live channels and thousands of hours of Christian content.
- Premium Tier (paid subscription): Offers an ad-free experience, offline downloads, and possibly exclusive live programs, which may include shows like Charlie Kirk, Erick Stakelbeck, and Allen Jackson3.

Since the prompt to add premium appears when trying to access TBN’s main live channel schedule, it might be that this particular live programming is restricted to Premium subscribers.

Here’s what you can do next:

1. Check Your Current Subscription Level
- Visit https://www.tbnplus.com/login.
- Log into your account.
- Check if your account is on the free tier or Premium subscription.

2. Consider Upgrading
- If you want full access to the live shows prompting for Premium, you’ll need to upgrade.
- You can select "Upgrade Plan" from your account page and follow the prompts to subscribe for $5.99/month or $39.99/year.

3. Access Free Content
- If you want to access only free content, be sure to select the free channels and programming available without upgrading.
- Some shows may remain free, so reviewing what’s available on the free tier could help.

4. App or Browser
- Since you’re using WebKit on Android 10, make sure your browser is updated.
- Alternatively, you could try using the official TBN+ app from Google Play, which may provide a clearer interface for subscription options.

If you didn’t intend to subscribe and believe you should have access already, you might want to verify your logged-in status or contact support for account issues. You can reach out at [email protected] if needed.

Does this help clarify the prompt you’re seeing? Would you like guidance on signing up for Premium or how to navigate the free content more effectively?