[TBN+] It is not working on my tv since the ice storm

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Nikki Marsh
4 months ago In TBN+
It is not working on my tv since the ice storm

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Emily Roberts

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4 months ago

Hi there! I understand your TBN Christian streaming app stopped working on your TV after the recent ice storm. Let’s see what might be causing this and get it fixed for you.

First, can you tell me if you’re seeing any specific error messages or what exactly happens when you try to use the app? Also, are you connected to the internet, and have you checked if other apps on your TV are working fine?

In the meantime, here are some quick steps that often help after a disruption like an ice storm that might have affected network services:

1. Restart your TV: Power it off, unplug it from the wall for about 30 seconds, then plug it back in and turn it on.

2. Check your internet connection: Make sure your TV is connected to WiFi or Ethernet and that the internet is working smoothly on other devices.

3. Force quit the TBN+ app: If your TV allows, close the app completely and reopen it.

4. Try logging out of the TBN+ app and then logging back in.

5. If possible, restart your WiFi router by unplugging it for about a minute and plugging it back in.

The ice storm may have caused transmission or network issues, and sometimes a reset like this helps get things back to normal2.

Let me know what you observe with these steps, and we can try more targeted fixes if necessary!

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