[Nextdoor] When I click on the little circle never meets and goes off ?

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Alison Mason
9 months ago In Nextdoor
When I click on the little circle never meets and goes off ?

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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9 months ago

Hi there! I understand you’re noticing a little circle—likely the notification badge—on your Nextdoor app that never disappears even after you tap on it. Is that right? Just so I’m clear, when you tap the circle, does it do anything at all, like open the notification panel or app, or does it just vanish momentarily and then come back?

Meanwhile, let me guide you through some simple steps to resolve this sticky notification badge issue on your iPhone with iOS 15.8.2:

1. Refresh the app: Fully close the Nextdoor app by swiping it away from your app switcher, then reopen it. Sometimes notifications reset after a fresh start.

2. Check for unread notifications: Make sure there are no hidden or missed notifications inside the app. Open the notifications tab or the bell icon and scroll through to confirm.

3. Sign out and back in: Within the app settings, try signing out of your Nextdoor account and then signing back in. This can sync the notifications properly.

4. Clear app cache/data: On iPhone, you can’t clear cache like Android, but you can try uninstalling the app and reinstalling it. Don’t worry; your account data stays safe on Nextdoor’s servers.

5. Check notification settings:
- Go to your iPhone Settings > Notifications > Nextdoor.
- Make sure Allow Notifications is on.
- Turn off notification badges, then turn them back on again to reset them.

6. Update the app: Ensure you have the latest version from the App Store, as some notification bugs get fixed in updates.

If after these steps the notification circle still sticks around without clearing, it might be a server sync problem or a bug with the app itself.

Would you like me to help walk you through any of these steps? Also, have you tried any so far? That’ll help me give you the best advice.

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