Hi! I understand you’re having an issue with points not being accurate in the Jigsawscapes app on your Kindle device. To help you better, could you provide a bit more detail? For example:

- Are the points not updating correctly after completing puzzles or challenges?
- Do you notice this happening in specific game modes or all the time?
- Have you recently changed devices or reinstalled the app?

These details will help me guide you to the best solution. Meanwhile, here are some initial steps we can try together:

1. Check for App Updates
Sometimes, points or scoring issues are fixed in app updates. Go to the Amazon Appstore (or Google Play if that’s where you got the app) on your Kindle and ensure Jigsawscapes is updated to the latest version.

2. Restart the App and Device
Close the app completely, restart your Kindle, and then open the app again. This can clear minor glitches.

3. Check Your Internet Connection
Because point tracking may involve syncing with online servers, make sure your Kindle has a stable internet connection.

4. Clear App Cache (if possible)
On Android 9 (like your Kindle), you can try clearing the cache of the app to remove temporary files without deleting your data. Go to:
Settings > Apps > Jigsawscapes > Storage > Clear Cache

5. Verify Account Login
Ensure you’re logged in with the same account you usually use to track points. Sometimes points won’t sync properly if logged out or using a different profile.

If you’ve tried these already or the issue persists, please let me know what you’ve done so far and any specific behaviors you’ve noticed. That way, I can help with advanced troubleshooting or escalate further if needed.

Are you satisfied with this initial guidance?