Hello! I'm Frank Taylor, here to help you with the Jigsawscapes app freezing issue on your iPhone. I understand how disruptive it can be when an app is unresponsive. Let’s work together to get this resolved.

First, can you tell me if this freezing happens when you first open the app or after you’ve started playing? Also, have you tried any troubleshooting steps yet, like restarting your device or reinstalling the app? This information will help me guide you better.

It started this morning when it posted my daily free points. It is frozen that way.

Thanks for the details! Since the app started freezing right after posting your daily free points, there might be a couple of things we can try to resolve this.

Let’s start with these steps:

1. Force Close the App:
- Double-click the Home button (or swipe up from the bottom of the screen if your iPhone doesn’t have a Home button) to see the app switcher.
- Find the Jigsawscapes app, swipe up on it to close it completely.

2. Restart Your iPhone:
- Hold down the power button (and the volume up button, if your iPhone has Face ID) until you see the slider. Slide to power off your device. After it’s completely off, turn it back on.

3. Check for App Updates:
- Go to the App Store, tap on your profile icon at the top right, and look for any updates available for Jigsawscapes. If there is an update, install it.

4. Reinstall the App:
- If the steps above don't work, consider uninstalling and then reinstalling Jigsawscapes. Touch and hold the app icon until it jiggles, tap the "X" to delete it, and then download it again from the App Store.

Could you please try these steps and let me know if the issue persists?

Yay! I powered down the phone and waited a bit. Turned phone back on and all is well!! Thank you for your help.

That’s great to hear! I’m so glad powering down your iPhone resolved the issue with the Jigsawscapes app freezing.

If you run into any more trouble in the future, remember that a simple restart can often clear up memory issues and fix app-related problems. If you ever need more help, don’t hesitate to reach out!

Are you satisfied with the solution I provided?