[SmartHealth] App logs steps while sleeping

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Stella
1 year ago In SmartHealth
App logs steps while sleeping

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Emily Roberts

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1 year ago

Hi there! It sounds like you're noticing that the SmartHealth app is counting steps while you're sleeping, and that's definitely something we can look into together.

First, could you let me know if you’ve checked the app settings? Sometimes, features that track activity can be a little bit sensitive, especially if there’s movement while you’re turning in bed.

Here are a couple of things you might want to check on your iPhone:

1. Open the SmartHealth app. Go to the settings section within the app. Look for a setting regarding activity tracking or sleep tracking. Ensure that the sleep tracking is configured correctly or that activity recording is paused during those hours.

2. Check your iPhone’s Health settings. Go to the Settings app on your iPhone, then go to Privacy > Motion & Fitness. Here, you can see whether the app has access to your motion data, and you could consider disabling it while you sleep if it is currently allowed.

3. Review your Sleep Schedule. In the Health app, you can set your sleep schedule. Make sure that your sleep hours are correctly set so that the app knows when to stop logging those steps.

If you already checked these settings and it’s still logging steps incorrectly, please let me know, and we can explore more advanced troubleshooting options!

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