Hello! I understand you're having an authentication issue with international money transfers using the Enjaz App. Let me help you sort this out. To get started, could you please clarify:

- At which step in the transfer process does the authentication problem occur?
- Are you having trouble logging in, verifying your identity, or confirming the transaction?
- Are you using features like “Quick Access” in the app?
- Have you recently added or activated a new beneficiary?
- Any error messages you see could be very helpful.

Once I have this info, I can guide you step-by-step to resolve the authentication issue. Meanwhile, general solutions often involve verifying your login credentials, ensuring the app is updated, and confirming your identity through the required steps like entering your ID or Iqama number if using Quick Access.

Could you please provide more details?

Last step authentication call not coming

Thanks for the detail! So, the authentication call you expect at the last step of your international transfer isn't coming through to verify the transaction, right? Let's work through this together.

Here are some steps you can try:

1. Check Phone Signal and Network: Ensure your phone has a strong network signal. The authentication call needs a stable connection to get through.

2. Do Not Disturb or Call Blocking: Make sure your phone isn't set to block unknown calls or on Do Not Disturb mode, as this could prevent the call from ringing.

3. Correct Phone Number: Verify that the phone number linked to your Enjaz account is accurate and active.

4. App Permissions: Confirm that the Enjaz App has the necessary permissions, especially for phone calls or any related notifications.

5. Restart Your Phone: Sometimes, a simple restart can resolve call and notification issues.

6. Try the Process Again: After checking the above, attempt the transfer once more to see if the call comes through.

If none of these steps work, please let me know if you are using a dual-SIM phone or any call forwarding settings, as these can sometimes interfere.

Also, if possible, have you tried updating the Enjaz App to the latest version from the Play Store?

Let me know how it goes, and we'll take it from there! Are you comfortable trying these now?