Hi! I see that you've been having trouble with an app that hasn’t been working for over three weeks. I’d like to help you sort this out. To do that, could you tell me which app is not working and what exactly happens when you try to use it? For example, does the app fail to open, crash, freeze, or show an error message? Also, are you using it on a Windows device or another system?

With a bit more info, I can guide you through some steps to fix it.

will not load

Thanks for letting me know the app simply won’t load. To help you better, can you tell me which app you’re referring to? Is it a specific application or a website you access through your browser? Also, are you using this on your Windows device with the WebKit browser you mentioned earlier?

Meanwhile, here are some general steps you can try that often resolve apps or websites not loading on Windows:

1. Clear Browser Cache and Cookies (if it's a web app):
- In your browser, go to Settings > Privacy or History > Clear browsing data.
- Select "Cookies" and "Cached images and files," then clear them.
2. Restart Your Device: Sometimes a simple restart helps refresh system components.
3. Check Your Internet Connection: Make sure your network is stable. Try other sites or apps to confirm.
4. Try Another Browser: Since you’re using WebKit, try loading the app in Chrome or Edge to see if it’s browser-specific.
5. Disable Browser Extensions: Some extensions can interfere with app loading. Temporarily disable them to test.
6. Update Your Browser and Windows: Keeping software up-to-date can fix compatibility issues.

If these don’t help or you’ve already tried them, please share more details about the app and what you’ve attempted so far. That way, I can guide you with more specific fixes or advanced troubleshooting steps.

Are you satisfied with these initial suggestions, or would you like me to walk you through any of them step-by-step?